cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Purchase a item but can not pay it. The seller is not able to receive the payment

I have listed an item twice and both times a member from China has tried to purchase the item.  Both times he purchases the item and pays, the payment is automatically refunded by paypal.  When I log into my paypal account I see the money was deposited, but then it is automatically refunded to him.  I have called Ebay and Paypal and both say there is nothing wrong with my account.  I would like to relist my item but am afaid he will bid again and I don't want to get involved incase it is some sort of scam.  I trust that paypal is trying to protect my account by blocking this transaction.   If I list it domestically(US) only with no international shipping, will he be able to see that I relisted it?  

Message 1 of 5
latest reply
4 REPLIES 4

Purchase a item but can not pay it. The seller is not able to receive the payment


@penny1751 wrote:

I have listed an item twice and both times a member from China has tried to purchase the item.  Both times he purchases the item and pays, the payment is automatically refunded by paypal.  When I log into my paypal account I see the money was deposited, but then it is automatically refunded to him.  I have called Ebay and Paypal and both say there is nothing wrong with my account.  I would like to relist my item but am afaid he will bid again and I don't want to get involved incase it is some sort of scam.  I trust that paypal is trying to protect my account by blocking this transaction.   If I list it domestically(US) only with no international shipping, will he be able to see that I relisted it?  


Sounds more like to me the buyer is the problem. Maybe PayPal has a block on him?

Message 2 of 5
latest reply

Purchase a item but can not pay it. The seller is not able to receive the payment

@penny1751

Yes, he could find your item.

List US only and I would block the bidder ID here:

Add ID here:
http://pages.ebay.com/services/buyandsell/biddermanagement.html

Message 3 of 5
latest reply

Purchase a item but can not pay it. The seller is not able to receive the payment


@starroute-us wrote:

@penny1751

Yes, he could find your item.

List US only and I would block the bidder ID here:

Add ID here:
http://pages.ebay.com/services/buyandsell/biddermanagement.html


OP its your choice if you want to block international. But I wouldn't just because of one buyer. And yes, just add the buyer to your block list, relist, and move on.

Message 4 of 5
latest reply

Purchase a item but can not pay it. The seller is not able to receive the payment

Thank you for your help, thats what I will do.

 

Message 5 of 5
latest reply