Protecing yourself from item Not as discribed by Filming

[harneyempire]

I was thinking how to defeat these people who claim Item Not as Discribed.
I have a few item over 400 dollars and read tons of horror stories of Buyers pulling a fast one on the Seller and Ebay taking the buyers side.

Ebay told me i have to file a police report and hopfully took pictures of me putting the item in the Box if someone claims Item Not as Described.

How about i do this instead :

1. Buyer buys my 1,000 dollar item.
2. Now i take the item to the post office and film the item showing No defects. Front, top, back and sides of an unopened box. close up shots. The works.
3. Then i film myself placing the item in the box for shipping. Seal the box and applying the shipping label.
4. i contunine to film myself on line until i get to the USPS windows still showing it is the same Box with the item inside. They see the USPS worker taking the package. Undamaged, etc.
I'll use a hidden camera filming if i have too.

What do you think of this tactic ?

Say customers gets the item and claims this Item Not as Discribed. But now i have this video. Plus customers shows the box is opened when i clealry showed it sealed when i shipped it ( close up shot ) while filming. 
I show ebay the video file or just upload it to youtube for them to see.

Who wins ?  i do not plan on losing my money without a fight. I will not refund customers in any shape or form.
If Ebay still sides with the buyer ( even after Video Proof ) can the Attorney Generals off in my state and/or the FTC do something about this. 

Ebay rules ( Or any corpation ) of buyer and seller protection do not override Local, State and Federal laws.

What do you all thing about my plan ?

[luckythewinner]

What do you think of this tactic ?

I think it is a waste of time, because eBay will not consider it when ruling against you.

i do not plan on losing my money without a fight.

Then you will lose money after you lose the fight.

I will not refund customers in any shape or form.

Then eBay will refund them and then bill you. And then ruin your credit rating if you fail to reimburse them.

I'll pull out all the stops knowing I am in the right. Two big time companies already found out the hard way and lost. took awhile, but i won. 

Why not just sell it locally and save yourself all that time and effort?

[turquoisetulips]

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@harneyempire wrote:

I was thinking how to defeat these people who claim Item Not as Discribed.
I have a few item over 400 dollars and read tons of horror stories of Buyers pulling a fast one on the Seller and Ebay taking the buyers side.

Ebay told me i have to file a police report and hopfully took pictures of me putting the item in the Box if someone claims Item Not as Described.

How about i do this instead :

1. Buyer buys my 1,000 dollar item.
2. Now i take the item to the post office and film the item showing No defects. Front, top, back and sides of an unopened box. close up shots. The works.
3. Then i film myself placing the item in the box for shipping. Seal the box and applying the shipping label.
4. i contunine to film myself on line until i get to the USPS windows still showing it is the same Box with the item inside. They see the USPS worker taking the package. Undamaged, etc.
I'll use a hidden camera filming if i have too.

What do you think of this tactic ?

Say customers gets the item and claims this Item Not as Discribed. But now i have this video. Plus customers shows the box is opened when i clealry showed it sealed when i shipped it ( close up shot ) while filming. 
I show ebay the video file or just upload it to youtube for them to see.

Who wins ?  i do not plan on losing my money without a fight. I will not refund customers in any shape or form.
If Ebay still sides with the buyer ( even after Video Proof ) can the Attorney Generals off in my state and/or the FTC do something about this. 

Ebay rules ( Or any corpation ) of buyer and seller protection do not override Local, State and Federal laws.

What do you all thing about my plan ?

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If you have an impeccable  track  record as a seller   its possible e bay would take that into account upon making a decision  as well as they might over  buyers  track record . However personally speaking ,, I simply won't sell expensive items any longer  unless its by local pick up only  . There's just enough crooks  out there  for me to  never want to run the risk or  ruin my health over  the stress .  Tulips 

[goodluckselling]

You are fine to do all those things but it will not be used in making a determination on eBay.  It might be helpful in your actions outside of eBay, but for the request and case opened on eBay it is not considered in the decision eBay makes.

Good Luck Selling!

[castlemagicmemories]

Sorry but video is not admissible as it can be doctored.

[harneyempire]

So pictures cannot be doctored ? Like i said before - Ebay and the buyer will not win a Fraud Case.
Videos are admissible in court especially in small claims court. They are even used in criminal cases too. How many videos from cell phones have been used in case before? Tons of them. The Cop that claimed a black man took his taser then shot him in the back then planted the taser on that poor soul, Guess what got the cop convicted? Someone recording from a cell phone. Sure any Video can be tampered win - EVEN Police cams.
They can tell if a video and/or Picture has been altered.
You may not want to fight. But i will. Even it takes years like it did with Verizon. They call my bluff and payed the price.

Thank you all for your comments

[emerald40]

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@harneyempire wrote:
My Credit rating is already tanked ( 553) F - it. So it looks like Ebay is going to refund them not me.
I am sure i have some weight with the FTC and/or the AG office. I'll let Ebay deal with them.

Thank you all for your advice. Also the person that mentioned Videos can be photoshoped - so can pictures, anything can.

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Do you really thing knowing anyone anywhere is going to stop ebay from collecting their money.

[harneyempire]

Yes.
Oh i forgot to mention Comic Con. They tried their shady **bleep** on me telling me i cannot get a refund. They even have it in their policy. Guess who got their money back?  Me

[moondogblues]

"They wont know about my Video so they won't have one. Pictures can be edited too. Anything can."

Listened to a very interesting news piece on the way into towm, about new video capabilities. They hire actors that resemble, say Obama, and do editing to make the features perfect, and then the voice too. Script something incriminating or political, voila! The deed is done. Remember Trump saying don't believe what you hear or see...(I dislike him fyi)...but the era of believing videos (like Rodney King) is just about over.

Perhaps 1984 is just beginning. Decades late, but hey....

[moondogblues]

"I'll take this to the next level like the Romans did at Masada."

Weren't the Romans the bad guys?

[moondogblues]

And actually I was part of 2 big class actions also, the first (Wells Fargo) got me about 5 bucks, I still have the check. The 2nd got me 18,000.....yay. Qwest, other then MCI sooooooooooooo corrupt.

[moondogblues]

Comic Con...refund for what? Entrance? As an ex-Con, lol, just curious.

[robot-hands]

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@harneyempire wrote:

What do you all thing about my plan ?

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Filming is pointless as has been discussed ad infinitum in these forums.

No one will look at any video eveidence in an ebay or paypal case.

[18704d]

"Videos are admissible in court especially in small claims court. They are even used in criminal cases too. How many videos from cell phones have been used in case before? Tons of them."

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Apples to oranges.

Filming yourself hand a package to the USPS clerk doesn't prove

that you didn't ask and receive it back after the video was shut off.

Your video would not prove, exactly what the buyer received.

Lynn

[shop-rjpasini-for-great-deals]

Hi, I feel your frustration and Iknow how this makes you feel about sending off the buyers package but you should not have to go through all of that to prove to the buyer about all the precautionary steps you take to ensure them that it gets there safe and with no damage. As a seller, I have had the same issue as you and was able to protect myself from this nonsense buyers pull when they claim the item is not as described or it arrived damaged. Now I am not saying things like this don't happen because they do. I had to put in a claim to the USPS for a ceramic lamp fixture that was damaged due to poor handling. Needless to say they made good on that matter but please note they only paid for the what the item sold for not the shipping cost in which I took a loss on that but at least I got something back. I also had a situation where a buyer said they never received the item and I took a loss on that not happy but it happened. The thing that bothers me the most is buyers no offense to them but in some cases not all you get buyers that don't read the whole description and then state the item was not as described is so wrong. So this it what I do to offset those issues first if I am sending an item over a hundred dollars I send it out with delivery tracking and signature delivery so write up front you are letting the buyer know that this item will have to be signed for I use this in my descriptions giving them a heads up that there should be no reason they did not receive their package. Also if you are selling an item that is of higher value put insurance on it so that if it does get damaged or lost you are covered. You shouldn't have to bend over backward to prove to your buyer that you are going out of your way to insuring them that their package will arrive safe and sound you are doing your best and once you put that package in the couriers hands its up to them to make sure it gets there in one piece and not in pieces as I always say when I do my videos on this topic. The most important things I always state in my videos and blog post is when it comes to listing an item be descriptive as possible and list everything to the fullest like scratches, dings, dents everything that is visible to the eye and mostly take good photos. I hope this information was helpful and I wish you all the best of luck.

Rich