‎09-26-2018 07:09 AM
I sent an incorrect item, and I want to refund the buyer. I don't want him to return the incorrect item. The instructions I've seen for issuing refunds say to open the case in my Refunds dashboard, but there is no case there.
Solved! Go to Best Answer
‎09-26-2018 07:32 AM
The buyer can open a case.
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‎09-26-2018 07:39 AM
Thanks. Got it.
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