Prospecting buyer complain because I raise 5 cents on listing and 26 cents extra on shipping

[cantonchick]

I am selling fabric price was $9.75 per yard I raise to $9.80 per yard , shipping was $3.99 per yard I raise to $4.25 per yard ( still loosing money because post office charge $4.50 to $4.75 per yard plus ebay take his cut on my shipping too so I still loosing the money after all , so what should I do? I reply to the prospecting buyer the reason now should I block her? People are selling fabrics on FB they wont pay tax neither shipping cost 

my fabric are out of print and hard to be find Thanks for reading 

[raylovescats · Accepted solution]

I would block them because it is usually a telltale sign of impending trouble... just in my experience, when they complain about a few cents, there is definitely an unhappy transaction coming.

[cantonchick]

she reply : she would buy at store near her ! LOL ok fine get dress , get in car drive miles go in store find the clerk tell her you want one yard of this one of that! LOL store charge $12 plus tax I am selling the out of print fabric she can't find it in store ... I love my fabric if I do not sell I keep it. they are well store , and yes I did block her after her smart reply.

[nobody*s_perfect]

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@cantonchick wrote: ... shipping was $3.99 per yard I raise to $4.25 per yard ( still loosing money because post office charge $4.50 to $4.75 per yard  ... 

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Postage prices go by weight (not by yard) of course.  For  dense items like fabric, the free USPS Priority Mail flat rate and Regional rate boxes can save you a lot of money on postage. The Regional A boxes can hold several yards and for any weight up to 15 pounds you pay a zoned price that is just a little more than the weight-based cost for 2 pounds.

http://pe.usps.com/cpim/ftp/manuals/dmm300/notice123.pdf

I agree with the other advice to block this potential buyer, who sounds unreasonable.

[americantimesusa]

raylovescats is a very wise

[cantonchick]

I do use regional box , I am talking about a single yard can weight over 4 OZ 

and over 12 OZ I ship priority here is a proof 1 yard fabric shipped  to zip code 49307 cost $4.53  , I am charging for 1 yards $4.25 so I shall raise the cost on my ebay , plus ebay take a cut too 

I do ebay over 20 years now and I am not new 

[amricons]

Stick to your guns, it is your business.  Prices do go up and eBay takes a very healthy cut out of the deal. Looks like you are working for free or close to it. It is your time, business do not let bullies win.

[nobody*s_perfect]

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@cantonchick wrote: ... over 12 OZ I ship priority ...

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Why would you not use First Class all the way up to the limit of 15.99 ounces?

I didn't mean to sound critical of your strategy, I was just making sure you knew about all the options.

[beardedbovine]

Because they are buying postage at retail. The price $4.53 is retail, not online.

If I were the OP I would start using online shipping labels for the discount, and I would raise prices higher if the current prices aren't even covering out of pocket costs.

[cantonchick]

I tried to do  online but not always works and if you make a mistake it is hard to get your  money back , by the way I do not have too many sale to add a new programs to lower my rate 

I know one thing I do not profit from shipping actually I am loosing it 

but it is Ok and I do not need a builder that argues for 5 cents when I loose more 

[gwzcomps]

Block them and raise the price some more 😛 Might as well make a profit and stop a potentially problematic buyer.