Promoted Ad fees not automatically refunded after Resolution Center refunds Final Value Fee

[ovenman20]

I had 2 sales that sold at a lower price than the Buy It Now I had set. I did not agree to a lowered price. after non-payment, I created a dispute in the resolution center and received a credit for the FVF but not the promoted ad price.

Seems like Ebay has found another way to scam sellers...beware!

1. creating false sales

2. not auto refunding promotion fees with FVF refund

Respond here if you have had the same issues, maybe an investigation and class action will stop these thieves.

[luckythewinner]

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@ovenman20 wrote:

I had 2 sales that sold at a lower price than the Buy It Now I had set. I did not agree to a lowered price. after non-payment, I created a dispute in the resolution center and received a credit for the FVF but not the promoted ad price.

Seems like Ebay has found another way to scam sellers...beware!

1. creating false sales

2. not auto refunding promotion fees with FVF refund

Respond here if you have had the same issues, maybe an investigation and class action will stop these thieves.

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I do not promote listings, so I have no first hand knowledge. 

But according to old post from two years ago: 

https://community.ebay.com/t5/Selling/eBay-Promoted-Listing-Ad-Fee-Not-Refunded-when-you-Cancel-a/td...

Apparently the promoted listing fees are credited automatically, but not immediately.

According to several members on this thread (starting around post 12) the credits will appear on your next invoice. 

[frodobagginskennedy]

I have always received back the promoted fee when an item is cancelled/refunded.

[pjcdn2005]

You should be credited on your next invoice.

I’m curious...how does an item sell for less than your buy it now price?

[pjcdn2005]

Wrong thread