11-21-2021 08:37 AM
I sold several sets of Tommy Bahama melamine dinner plates the past year and received positive feedback, no returns.
A buyer purchased an identical set from another seller and left a one star product review stating they arrived broken. (Not from me).
Her one star review now shows up on my listing. Totally not fair. Not my sale.
Any way I can get that removed from my listing?
Also, arrived broken, isn't that seller feedback, not a product review?
11-21-2021 09:14 AM
11-21-2021 09:27 AM
Yes, that is feedback for a particular transaction, not a product review. You can report that review as being inappropriate because it related to a transaction.
I don't know how long it might take eBay to react to the report, but that's the only option to get the review removed.