07-04-2021 03:54 PM
I have recently encountered technical problems while writing my response to customer's questions. I am only able to write one letter at a time. To add a second letter I have to press the space button and put a cursor first before writing this letter. Then follow the same procedure till the end of the word. You can imagine how long it will take to write a simple sentence. I have tried three different platforms, that is Microsoft Edge, Chrom, Firefox, and probably Opera. All have the same issue. Restarting my computer didn't change anything. The issue is still present. I found the way of contacting my customers by copping the text previously written aside of eBay, however, this is only a temporary solution. So I am addressing this issue, because some other eBayers may experience the same problems.
07-04-2021 04:36 PM
Write your response in a text document, then cut and paste.
07-08-2021 03:39 AM
That's exactly what I do, however, the issue should be fixed by eBay. It can't stay this way forever.
07-08-2021 05:05 AM - edited 07-08-2021 05:05 AM
@indiana2015 I haven't seen other complaints about this.........what operating system are you using? Windows 10?
07-08-2021 05:25 AM
try to use different browser for login
07-08-2021 05:51 AM
If you are using Grammarly, try disabling it. That has been known to cause the "one letter at a time" issue.
07-08-2021 06:16 AM
I have been experiencing all kinds of glitches since Ebay switched to this
God awful new layout and eliminated the Classic view.