Private feedback

[blackhillsdealer]

I had a buyer who bought an item from me and then returned it under the Not As Described category.  The reason is he stated that the spine of the cover art was faded.  The item was a xbox 360 game that wasn't new at all.  Of course the item arrived at my post office today with a postage due note attached to it.  This buyer has his feedback private so it makes me think he has done this before.  I asked the CS rep \ if there is any way a seller can block all buyers who have "private feedback" and I was told no.  It is bad enough that sellers can only leave positive feedback for buyers but then having someone scam them who is using "private feedback" is just insane.  I already know that ebay won't do anything to buyers because they don't believe that any buyers are bad, just bad sellers.  I was told by one CS rep that the buyers pay the bills so they don't want to scare any away.  I'm guessing that scaring sellers away isn't that big of a deal to this company.

[downunder-61]

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@rugerskick wrote:

The "buyers" pay nothing if they scam the seller.  Ebay then becomes an active enabler of the scam by facilitating it.

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I must have missed the scam part - ''The reason is he stated that the spine of the cover art was faded. '' Sounds like INAD to me - picky as hell buyer, but INAD all the same.

[7606dennis]

If the buyer filed a NAD return you are required to pay the return shipping so I'm curious as to how the return could arrive postage due.?

Buyers can set their feedback to private.  My policy is to block a buyer with their feedback set to private since I believe that there is something that they are trying to hide from me.  However, if the buyer sets it to private after buying there isn't anything that you can do about it.  

[pburn]

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@blackhillsdealer wrote:

Either done away with or let sellers block anyone with private feedback from buying their items.  I've been here about 20 years and that is the first time I've heard of it.

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Some people use private feedback because they use the account to buy gifts for others. Some people use private feedback because they buy personal hygiene items. Some people use private feedback because they buy adult-oriented items. Some people use private feedback because they buy for a company or institution. Some people use private feedback because they purchase items on eBay to resell on eBay.

I don't use private feedback myself, but please feel free to add me to your Blocked Buyers List next time you have a moment.

[downunder-61]

@blackhillsdealer 

I am also getting the distinct impression that there is confusion in this thread about Private Feedback (which a buyer can select)  and Private Listings (which a seller can select).

Either way, again, I see no issue with either one...............

[katzrul15]

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@downunder-61 wrote:

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@rugerskick wrote:

The "buyers" pay nothing if they scam the seller.  Ebay then becomes an active enabler of the scam by facilitating it.

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I must have missed the scam part - ''The reason is he stated that the spine of the cover art was faded. '' Sounds like INAD to me - picky as hell buyer, but INAD all the same.

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Might be a competitor is who unhappy or taking a jab at the OP by buying a low-dollar item and not using the label they were provided to ship it back Media Mail - OP got stuck with 1st class?  Who knows......selling a $6 game was a lose/lose as soon as it was sold.  Better to group several and do a "lot", etc.  

@blackhillsdealer  - gotta just keep movin on to the next Buyer, next sale.....high road, and onward

[buyselljack2016]

My feedback is set to "private" because it is nobody's business what I buy, or how much I buy on eBay.

I have left no negative feedback for any seller.

[7606dennis]

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@buyselljack2016 wrote:

My feedback is set to "private" because it is nobody's business what I buy, or how much I buy on eBay.

I have left no negative feedback for any seller.

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It is, of course, your right to set your feedback to private just as it is a seller's to block anyone they please.  Sellers are not allowed to sell with their feedback set that way but they are also not allowed to leave anything but positives for buyers anyway so buyers that only buy on the account can only have 100% anyway.

Since feedback has been merely reduced to the opinion of one side of the transaction, it has become somewhat useless.  However, as a seller I'm more interested in things like a bidder's retraction record and to a lesser extent the type of  feedback that they leave for sellers.  With the latter it depends upon actual comments as they may be justified.  However, when a buyer sets their feedback to private, thus denying me the opportunity see their retraction record and feedback left for others, I have no choice but to assume that the buyer doesn't want me to see that information and thus is someone I do not wish to do business with.

[blackhillsdealer]

I went and got the package today.  This buyer did use the label provided by ebay but he put a first class label on a flat rate priority padded envelope so that was the reason for postage due.  I reported this buyer as misusing the return policy and hopefully that person is restricted for an extended period of time or removed from ebay altogether.  Plus the CS rep I talked to, told me to not refund any money until I received notice from ebay.

[blackhillsdealer]

I don't know of anyone that goes through someone else's feedback without having a reason to look through it (i.e. a seller to see if a buyer is a continuous complainer, or a buyer to see what kind of seller they might be doing business with).  All adult-oriented items are private listing so those items can't be seen as to what was bought.

As per your request, consider it done.

[downunder-61]

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@blackhillsdealer wrote:

I went and got the package today.  This buyer did use the label provided by ebay but he put a first class label on a flat rate priority padded envelope so that was the reason for postage due.  I reported this buyer as misusing the return policy and hopefully that person is restricted for an extended period of time or removed from ebay altogether.  Plus the CS rep I talked to, told me to not refund any money until I received notice from ebay.

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This buyer will not be restricted and most definitely will not be removed from eBay. They may have their MBG priviledges curtailed but not if you are the first seller to report them for 'alleged' misuse of the MBG.

Your report may not have any affect at all, given the reason for the NAD in the first place - ''The reason is he stated that the spine of the cover art was faded."  Which while a ridiculous claim is a valid INAD reason.

As you have the item back you need to refund, I have no idea why a CS rep would advise you to wait.

ETA: This is over a $6.00 sale? 

[femmefan1946]

Of course the item arrived at my post office today with a postage due note attached to it.

Did you not check to make sure that the shipping label you sent him would cover the cost of return shipping?

Or did he return it using his own money?

If the former the error was yours, and you should pay the difference.

If the latter, the postage due would likely be less than you would have paid for the full cost of the label, and you are ahead of the game.

Refund, block the seller, relist and resell.

[slippinjimmy]

I have private feedback on this id so people on this board might not be so quick to call me a troll or a newbie who knows nothing.......not sure if it's working..........

The other reason is that I don't want people on this board figuring out how much porn I used to buy and the hundreds of times I've neg'd sellers because the porn they sold me  "didn't work as expected".

[downunder-61]

Duplicated post, deleted

[downunder-61]

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@7606dennis wrote:

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@buyselljack2016 wrote:

My feedback is set to "private" because it is nobody's business what I buy, or how much I buy on eBay.

I have left no negative feedback for any seller.

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It is, of course, your right to set your feedback to private just as it is a seller's to block anyone they please.  Sellers are not allowed to sell with their feedback set that way but they are also not allowed to leave anything but positives for buyers anyway so buyers that only buy on the account can only have 100% anyway.

Since feedback has been merely reduced to the opinion of one side of the transaction, it has become somewhat useless.  However, as a seller I'm more interested in things like a bidder's retraction record and to a lesser extent the type of  feedback that they leave for sellers.  With the latter it depends upon actual comments as they may be justified.  However, when a buyer sets their feedback to private, thus denying me the opportunity see their retraction record and feedback left for others, I have no choice but to assume that the buyer doesn't want me to see that information and thus is someone I do not wish to do business with.

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A fair point, but again, unless it is auction or offer, you are not going to see that until they purchase anyway - so again, what good does it do a seller to be able to see this information once an order is placed?

[7606dennis]

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@downunder-61 wrote:

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@7606dennis wrote:

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@buyselljack2016 wrote:

My feedback is set to "private" because it is nobody's business what I buy, or how much I buy on eBay.

I have left no negative feedback for any seller.

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It is, of course, your right to set your feedback to private just as it is a seller's to block anyone they please.  Sellers are not allowed to sell with their feedback set that way but they are also not allowed to leave anything but positives for buyers anyway so buyers that only buy on the account can only have 100% anyway.

Since feedback has been merely reduced to the opinion of one side of the transaction, it has become somewhat useless.  However, as a seller I'm more interested in things like a bidder's retraction record and to a lesser extent the type of  feedback that they leave for sellers.  With the latter it depends upon actual comments as they may be justified.  However, when a buyer sets their feedback to private, thus denying me the opportunity see their retraction record and feedback left for others, I have no choice but to assume that the buyer doesn't want me to see that information and thus is someone I do not wish to do business with.

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A fair point, but again, unless it is auction or offer, you are not going to see that until they purchase anyway - so again, what good does it do a seller to be able to see this information once an order is placed?

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True, but in the case of someone buying and my not having the time to check the buyer's feedback record prior to the sale being made, there really isn't much I can do except complete the transaction and hope for the best.  However, given the opportunity to check anyone with their feedback set to private ends up on my BBL.