Potential red flag?

[gr8_gameplayer101]

I recently sold a high price electronic item. I covered the cost of shipping, and not only sent the item faster than I posted I would, but I also fully insured the item and included signature confirmation.

USPS tracking listed the item as delivered-left with individual.

The buyer emailed me asking for the receipt from USPS because the post office delivered the box to the neighbor and allowed said neighbor to sign for it. They said it has happened before and USPS is asking for her to provide the receipt to somehow prevent this from happening again. 

In the email they said they have and love the item, so I'm confused.

I smell something fishy, but not sure what the scam is, or if I am being overly paranoid. Should I provide the receipt?

[missjen831]

Something tells me that the buyer may be trying to take advantage of the misdelivery by filing a frauludent insurance claim. They do NOT need the receipt. Nor are they entitled to it. Me personally, I wouldn't give them the receipt but again thats just me. They paid you to ship, they didn't pay the PO and again the receipt is irrelevant as far as their mail carrier issue goes.

[emerald40]

Not sure I am understanding what she wants to see.

In my area they do not use paper receipts any more for signature confirmation.

You sign your name on their portable machine.

I guess you could call the Post Office and ask them who signed for it.

[retrose1]

The $1,300 Apple computer.

You buyer is laying the groundwork for a scam.

You will lose the computer and the money after a lot of hoop jumping.

You do have the tracking number on the transaction?  If so, just tell the buye that they can access the tracking number with signature online now and the PO will accept it.

Then the Not Described dispute will roll in after they magically 'find' the item.

[missjen831]

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@retrose1 wrote:

The $1,300 Apple computer.

You buyer is laying the groundwork for a scam.

You will lose the computer and the money after a lot of hoop jumping.

You do have the tracking number on the transaction?  If so, just tell the buye that they can access the tracking number with signature online now and the PO will accept it.

Then the Not Described dispute will roll in after they magically 'find' the item.

---

OP states the buyer has the item. Why would he lose the computer and the money? Sounds like the buyer is clearly trying to scam the PO.

[retrose1]

By the way, it is the buyer's responsibility to make sure that they have a safe place for the delivery person to deliver their packages.  The fact that thedelivery person would just hand over the valuable package to anyone shows that the buyer does not have one (or has made arrangement with someone else in order to scam).

Tell the buyer that if their neighbor does not hand over the package, you will be filing a lots/stolen report with the PO and have your postmaster call their and get to the bottom oth the problem they are having with their delivery person.

Sometimes the realization that they are about to get on outside authorities radar that can and will hold them responsible for their actions will get a potential scammer to announce that everything is fine and that the problem is solved. 

[*help_no_brakes*]

The buyer has already told the OP they have the item & love it.

I do agree that this MAY not be the end of the OP's problems.

Don't know why you said the buyer will "magically find the item" when they said they have it.

Not ALL buyers are scammers. 

[gr8_gameplayer101]

Yeah that was my main worry. I have pictures taken in the post office of the item before packaging, in the packaging, and even physically handing it to the post office worker. I insured the item and paid extra to send it Priority Mail Express.

In the email the buyer also says they love the item, so I was just really confused as to what game they might be playing. Especially since they put in writing that they like the item? 

Is there anything else I can do to protect myself? I'm concerned about not giving the receipt. I haven't received

their feedback yet, and am worried about my 100% rating.

[*help_no_brakes*]

The buyer HAS the item. 

It would appear that the neighbor HAS HANDED OVER THE ITEM.

[emerald40]

Question with signature confirmation -

Doesn't it have to be by an adult in that household, not a neighbor?

[pikabo-icu]

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@gr8_gameplayer101 wrote:

Yeah that was my main worry. I have pictures taken in the post office of the item before packaging, in the packaging, and even physically handing it to the post office worker. I insured the item and paid extra to send it Priority Mail Express.

In the email the buyer also says they love the item, so I was just really confused as to what game they might be playing. Especially since they put in writing that they like the item? 

Is there anything else I can do to protect myself? I'm concerned about not giving the receipt. I haven't received

their feedback yet, and am worried about my 100% rating.

---

Are you sure you got paid for this item? 

I mean, did you log into PP and it said "ok to ship" ?

[missjen831]

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@gr8_gameplayer101 wrote:

Yeah that was my main worry. I have pictures taken in the post office of the item before packaging, in the packaging, and even physically handing it to the post office worker. I insured the item and paid extra to send it Priority Mail Express.

In the email the buyer also says they love the item, so I was just really confused as to what game they might be playing. Especially since they put in writing that they like the item? 

Is there anything else I can do to protect myself? I'm concerned about not giving the receipt. I haven't received

their feedback yet, and am worried about my 100% rating.

---

Just don't give them the receipt. Because there is still plenty of time for them to discover that the item is somehow "not as described". If their next move is to claim it arrived damaged, YOU will need to file the insurance claim ASAP and beat the buyer to it. The PO doesn't need any receipts to deal with the buyer's current issue. The PO can pull up all of the information using the tracking number, in fact with the tracking and insurance numbers they have access to more information than what is on the receipt. This is why I'm thinking they are trying to file a false insurance claim. They may not realize that in the case of misdelivery, before the claim is approved, the PO may make the carrier attempt to retrieve the package--they have GPS info showing where the package was delivered. I would be very tempted to get that info from the PO myself if I was you. Just to see if the buyer is lying. 

[gr8_gameplayer101]

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@pikabo-icu wrote:

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@gr8_gameplayer101 wrote:

Yeah that was my main worry. I have pictures taken in the post office of the item before packaging, in the packaging, and even physically handing it to the post office worker. I insured the item and paid extra to send it Priority Mail Express.

In the email the buyer also says they love the item, so I was just really confused as to what game they might be playing. Especially since they put in writing that they like the item? 

Is there anything else I can do to protect myself? I'm concerned about not giving the receipt. I haven't received

their feedback yet, and am worried about my 100% rating.

---

Are you sure you got paid for this item? 

I mean, did you log into PP and it said "ok to ship" ?

---

Yes. I handled all correspondence and payments through eBay and PayPal directly. The funds were posted and released. I'm aware of those type of scams, I even had a random buyer email me saying they won my auction and to send the item to them. Hence my paranoia. 

[odditiesandantiquities1]

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@gr8_gameplayer101 wrote:

I recently sold a high price electronic item. I covered the cost of shipping, and not only sent the item faster than I posted I would, but I also fully insured the item and included signature confirmation.

USPS tracking listed the item as delivered-left with individual.

The buyer emailed me asking for the receipt from USPS because the post office delivered the box to the neighbor and allowed said neighbor to sign for it. They said it has happened before and USPS is asking for her to provide the receipt to somehow prevent this from happening again. 

In the email they said they have and love the item, so I'm confused.

I smell something fishy, but not sure what the scam is, or if I am being overly paranoid. Should I provide the receipt?

---

It seems straight forward enough to me. Your buyer doesn't want the neighbour signing for any more items.  That being said, the information is available online and to print if they need be.

[retrose1]

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@missjen316 wrote:

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@retrose1 wrote:

The $1,300 Apple computer.

You buyer is laying the groundwork for a scam.

You will lose the computer and the money after a lot of hoop jumping.

You do have the tracking number on the transaction?  If so, just tell the buye that they can access the tracking number with signature online now and the PO will accept it.

Then the Not Described dispute will roll in after they magically 'find' the item.

---

OP states the buyer has the item. Why would he lose the computer and the money? Sounds like the buyer is clearly trying to scam the PO.

---

My bad, I was just so shocked that a low feedback seller would repeatedly list high dollar scammables and never got dealt a snad dispute that I missed it.

But i believe that the buyer is phishing for informations to see if they are able to file an INR dispute that they think they might win if the OP can not prove that the package had sigcon on it.  I get those scammers a lot....they have the package and since I buy my postage at the counter and don't enter it on the transaction unless they ask about it, they are hoping that I won't be able to prove they got the package.  

I also believe that the buyer will soon find a 'problem' once the OP lets them know that the easy win INR dispute is closed to them.