Selling

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Advice on suspected buyer fraud

I'm looking for advice on how to handle what appears to be a case of buyer fraud. I sold the buyer a used, tested piece of computer equipment for about $200 plus $30 for shipping (close to actual cost). His shipping address was in the U.S. I got this...

Can't relist item. When I click relist, it just waits forever.

My sale was cancelled due to a scam user. I tried to relist the order but when I click "relist" it just spins and spins forever. It won't relist. What's going on?

Nice Weekend Sales ...

eBay was good to me this weekend and I sold more than I typically do. Maybe we are exiting the summer slump and getting into back to school season? Anyone else happy this Monday morning after a nice couple days of sales?

Resolved! Would you seasoned eBay veterans open an unpaid item on this or wait?

On Saturday, I "sold" an item with acceptance of a best offer. The sequence of events was 1. buyer offered, 2. I countered. 3. buyer countered. 4. I accepted. From start to finish less than an hour if I recall.I then sent the "invoice" as suggested b...

Auction Buyers Backing Out Left & Right?!?

This week I've had an influx of buyers backing out after winning auctions fair and square. In the past 24 hours I've already had mutliple requests to cancel, and many more over this week. I've never received so many cancelation requests in such a sho...

Orders - how do I restore horizontal grey header above combined orders' columns?

On the orders page I think I hit a button saying to 'return to classic version of this page' or something to that effect. This caused each of the horizontal grey headers above combined orders' columns to disappear. Any idea how to get the latest vers...

Fake Ralph Lauren Polo Shirt

How would you sellers determine a fake Ralph Lauren Polo Shirt. Easy Pony and Ear Are Visible, Stitching is better quality.

Resolved! GOOD BYE EBAY AND PAYPAL-NEW SELLER MUST READ!!!!

After only selling for 4 months I am saying "Good Bye" to eBay and PayPal!!! The worst selling experience ever-THERE IS NO SELLER PROTECTION!!! What an absolute failure this venue/platform has been. A BIG "THANK YOU" TO MY AWESOME CUSTOMERS!

Question to sellers on calculating profit and loss

To all sellers, How are you people calculating profit/loss on your monthly sales?wouldnt it be nice the seller hub includes a dashboard to this feature to all sellers? Share your thoughts

Resolved! BOGO listing

How do I set up a buy one get one half off deal when I list something? How will the system know how much to charge? Do I do it under "variations"? How do I start? Thank you for the help................Anyone?

Prompted Listings Results and TRS Credits

I'm normally a "bah humbug" guy. Marketing is for suckers, etc. As mentioned elsewhere in one of the threads I gave the eBay offer a try after seeing the TRS $30/quarter credit freebie and carefully reading the fine print carefully for gotchas or why...

How to reimburse for shipping? Buyer claims they got charged extra when they received package

Hello all, I've sold LG TunePro 770 headset, and I selected a shipping option that allows me up to 70 pounds in the "Thick Envelope/Small Box" option, the buyer paid a shipping of $2.85 which I actually paid around $3.60. Anyways, buyers claims that ...

Resolved! Paypal not refunding when proof of delivery provided

My buyer (large Japanese drop-ship company with long reputation of chicanery) made a claim that package did not arrive, to which I repsonded with tracking and absolute proof of delivery & receipt. But it has been a week and still the funds are ON HOL...

UK Buyer upset because I did not lower declared value

Buyer opened a Paypal case as "Item Not Described" because his UK post office charged him the equivalent of $26 USD when he received the package. Him: I paid $58 for these CDs plus an additional $22.50 for postage. However, when the CDs arrived I was...

signed and tracked international post

i recently had an issue with royal mail, items sent to another country with tracking are showing as handed to the country post system. i found that going to the countries version of Royal mail i was able to see the item was delivered. just wanted to ...