Possibly scammed idk help

[cloverxg]

Hello everyone. I shipped a package out to a buyer and they have requested that USPS hold the package. It’s been 6 days and there has been  no redelivery or pickup from USPS. I messaged the buyer asking them if they were going to pick up their purchase no response back. I hope I don’t get scammed as I will lose 700$ advice please or am I just worried for nothing 

[pickermall]

They could be on vacation and their mail is being held at the post office. I wouldn't think it would make them a scammer

[714ricki]

Buyer could be on vacation. Lots of people are on vacation until next week. 

Just relax & don't over think things!!!

Everything will be OK!

[simba6]

What does the tracking number say?   Buyers can request a hold.  Could be they are not home. However, as a new seller that sold a high value item, I feel "uneasy" about it.   The post office will either deliver it to them or return it to you as an unclaimed/refused package.  Buyers are not covered if they don't claim the item.

As long as you have tracking and shipped to the address where eBay said to you should be ok.

I suggest you sell lower value items until you build some feedback.

[ebooksdiva]

Patience.. a buyer who has their mail on hold with the post office does not a scammer make.

Your buyer may be out of town on vacation over the holidays. 

Stop bothering them with messages..I would be irritated if a seller kept pestering me about my PO hold on mail. I'm sure they will pick up their mail when they get ready pick it up.

[pburn]

How would you get scammed if the buyer never picks up the package? Did you send it to the buyer's "ship to" address s/he provided at checkout? You didn't change the address in any way, right?

As a new seller, please learn how selling on eBay works. You're items are much too expensive for you not to know what you're doing. I'd strongly recommend you end the active listings you have up, learn how to list, sell, ship, etc., and start up again once you've learned about how this platform operates.

[ckimodog]

@cloverxg 

Be careful selling high dollar items right off the bat, especially in multiples.  Ebay watches new sellers and could very easily ask you to provide receipts for your items you have listed. Especially high end fashion merchandise and electronics.

You should also accept returns.  No returns does not mean no refunds.  All buyers have a 30 money back guarantee.  Here's a thread that can tell you more:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

Good luck and Happy Selling.

[pjcdn2005]

If it is being held at the post office then ebay considers it as delivered. If the buyer files an item not received, enter the tracking number in the claim and ebay will usually close the case in a few days.

[retro_entertainment_collectibles]

---

@ckimodog wrote:

Be careful selling high dollar items right off the bat, especially in multiples.  Ebay watches new sellers and could very easily ask you to provide receipts for your items you have listed. Especially high end fashion merchandise and electronics.

You should also accept returns.  No returns does not mean no refunds.  All buyers have a 30 money back guarantee.  Here's a thread that can tell you more:

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

Good luck and Happy Selling.

---

Me? Well I just dial up The National Guard, the F-16's are in the air trying find the terrorist.  🙀

[ratman240]

Not all sellers should accept returns.

I sell mostly vintage military surplus gun parts, some collectibles and some other smalls.

Years back in one week I accepted three returns, those three items were not the items I shipped out.

The "buyers" took the items I sent, replaced a broken part and sent me back their busted stuff.

Only for one of the three was I able to get eBay to back me, it was a comic book an the buyer sent back the same issue in much worse shape.
Maybe they thought I was a big time seller and I wouldn't notice, but I had only sold about two dozen items out of my little basement "shop" and the one I got back was an obvious replacement only proven due to the back cover having a small inked price on it from decades ago which the one I got back didn't.

eBay actually banned that buyer and I got my money back that they took.

The other two I had to eat, it was under $100 for the pair but that was enough for me.
Now if someone wants to return something they can convince eBay that they didn't get the items they bought.
So far no issues, but I'm waiting for the day I get to use my home security footage that will show me packaging their item and labeling it for such a claim.

I don't accept returns, too easy for people to rip me off.

[sapphire_studio]

Anyone can force a return if you have "no returns" by saying it wasn't as described and eBay is not going care at all about any video surveillance you have.  Lots of people have stories here about plenty of video proof they have and it never matters at all. Ebay is not setup to be able to look at any proof like that. I took a video of myself of getting a packages from my porch and opened it and sure enough it showed they had taken out the pokemon cards out of the junk drawer lot (and returned it under false INAD claim. They even said they didn't like what was in the box even though everything in the box what photographed....so it was easy to prove it was a false INAD). Ebay didn't care that it was a false INAD or that I had video proof the cards were missing, they just said you have to eat the cost and use it as a tax write off, and it's the cost of doing business.

In fact having "no returns" on your items attracts scammers more than if you have buyer pays returns or free returns.

  If you have buyer pays returns sometimes people will be honest about the reason and actually pay for the shipping back.  Some of those same people will choose to lie (and say it wasn't as described) to force a return if telling the truth isn't an option for them to get the return to go through (because you have no returns not buyer pays returns).

 Basically if anyone opens an INAD  then you are forced to pay to get an item back and if you don't then eBay will just refund them from your account anyway.

[fjbet13]

Probably away for the holidays. Post Office reopens January 3rd. 

[ckimodog]

@ratman240 

Understood and I agree some things don't warrant returns.  The OP is selling clothing, so returns should be a consideration.  Most who sell clothing accept returns.  Remember, the 30-MBG trumps the returns policy and it stands firm in most cases.   Also, if they accept them, provide the label, the buyer is obligated to return the item.  If they don't return the item,  the seller isn't out the money and the item.  Thanks for your input.

Happy New Year and Happy Selling. 

[toomuchstuffagain35]

I know it was under the $750 limit, but did you get signature confirmation on it for that amount of money?

You could call their PO and ask how long they hold mail before they return to sender.

You might even consider doing a parcel intercept which costs around $15 and get it back then just refund the buyer if you're feeling really uneasy about it.