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Possible wrong labels

I am selling two items and may have gotten the wrong shipping label for them

Message 1 of 8
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7 REPLIES 7

Possible wrong labels

May have?

China Girl - David Bowie
Message 2 of 8
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Possible wrong labels

Cancel them and re-do.

"Laissez-faire capitalism (AKA The Great Material Continuum) is the only social system based on the recognition of individual rights and, therefore, the only system that bans force from social relationships." ~ Ayn Rand
Message 3 of 8
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Possible wrong labels

Do you mean you may have switched the labels and mailed to the wrong buyers?

Message 4 of 8
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Possible wrong labels

If you're not sure then you have no choice but t let it play out and see what happens.

 

China Girl - David Bowie
Message 5 of 8
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Possible wrong labels


@kolbo1526-wsj0vd wrote:

I am selling two items and may have gotten the wrong shipping label for them


This is a seller-to-seller message board. You are not speaking to either eBay or your buyer. 

 

What exactly does "Gotten the wrong shipping label" mean? 

 

  • You bought a label for the wrong service? 
  • You used the wrong weight did not pay the correct amount in postage? 
  • You entered the wrong address?
  • You mixed the labels up and sent the wrong packages to the wrong buyers? 

 

And lastly, are you asking for advice or just informing us of your mistake? 

 

 

Message 6 of 8
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Possible wrong labels

@kolbo1526-wsj0vd  If you have shipped them you need to call and organise an intercept ASAP and get these items returned to you.

 

It will cost you, (about $15 per intercept I think) but much better that, than 2 unhappy buyers and a mess to clean up once they are received.

 

Once you have that part organised you need to let your buyers know you made an error and ask if they are happy to wait for you to resend the items, or if they would prefer to cancel and get a refund.

 

 

 

 

 

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Message 7 of 8
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Possible wrong labels

If you switched labels on those two items you recently sold, well welcome to the club as many of us have made that mistake.  Alas, the best case scenario you can hope for is that each buyer is willing  to take the items back to the post office with the return label that you will provide.  The worst case scenario is that each buyer files a SNAD and Ebay refunds them and you lose both the items and the money.  Yet given that you just shipped the items there is a small chance your carrier can intercept both items and return them to you, at a cost of course.

Message 8 of 8
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