On 6/1, I sold two items to a buyer. I packed them up that night and shipped them out the next morning. I chose to upgrade the shipping to Priority, which I know would not affect how much he paid. While in town that day, I received a message that he had been charged extra for the shipping and requesting that I do something about it. When I got home, I pulled up the order details. I saw that he was charged the correct amount and replied that he paid the exact amount that eBay charged him.
He replied that he was charged the correct amount when he bought them, but claimed it showed higher the next morning. I spelled out the cost of the items + tax + shipping to prove the correct amount. I also asked him to contact eBay is he had actually been charged more. In his last reply, he thanked me and said he was confused.
USPS showed that the package was delivered 6/5. On 6/6, I received a message that he had opened an INR. While I've never had this happen before, I followed protocol and attached the tracking number, and I'm waiting for eBay's response. I also attached a message telling him to check with his neighbors to see if they had the package.
Several hours later, he commented that he had actually received the package, but he was still overcharged and is again requesting that I do something about it. For reference, he's claiming he was charged almost $13 dollars more than what is shown on the order details.
Does this sound like a scammer? Do I ignore him and just wait for eBay's response to the INR? Any advice is appreciated.
