eBay

tsim5456 · ‎09-12-2018

eBay's terrible customer support. Tried to do everything possible to correct a problem that was either created by eBay or by the seller. Incorrect shipping address after already paying and printing the shipping label. After an hour on the phone with customer support, (over 2 hours combined) they (eBay) reprint another label charging me another $35.00. They shift and accept no responsibility for issues that they create and leave us having to wait for our money for a problem that is their problem.

annasunicorns · ‎09-12-2018

Were you the seller? If you void the first label with usps, it should be refunded in a couple weeks. Sorry, long time to wait on $35 but its life.

luckythewinner · ‎09-12-2018

@tsim5456 wrote:
eBay's terrible customer support. Tried to do everything possible to correct a problem that was either created by eBay or by the seller. Incorrect shipping address after already paying and printing the shipping label. After an hour on the phone with customer support, (over 2 hours combined) they (eBay) reprint another label charging me another $35.00. They shift and accept no responsibility for issues that they create and leave us having to wait for our money for a problem that is their problem.

How did you find out the address was "incorrect"?

Did the label you printed through eBay have a different address than the shipping address on the PayPal payment?