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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

eBay,

 

For some reason you changed the feedback screen and now its super clunky.  It does not make sense as a seller that we'd leave feedback for a buyer before the item is even delivered.  I used to leave feedback for every buyer but now they are starting to stack up on me as its a cumbersome process.  Please put the date the item was delivered feature with the item details on the feedback screen.  Thank you!!

Message 1 of 13
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12 REPLIES 12

Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

We would also like to see the delivery date added back on !

Message 2 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

I use the bulk feedback form to leave feedback as soon as the orders are shipped.

 

Why wait?  It's not like you can leave anything LESS than positive for a buyer anyway, and if you don't wait to leave feedback, the buyer is much more likely to leave you/the seller feedback in return.

Message 3 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

Every time ebay bleats at me to 'leave FB" I tell them what I think "I'll leave FB when you put the page back the way it was".

"If a product doesn't sell, raise the price" - Reese Palley
"If it sold FAST, it was priced too low" - also Reese Palley
Message 4 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

@cm_us_g47r9fndc 

 

I've always left feedback from my Manage All Orders page, which shows delivery status, including date.

It's so straightforward. Why do it any other way?

 

Go to Seller Hub, Orders, See All Orders

 

 

Message 5 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

@rosszonebricks 

 

Yes, IMO leaving feeback immediately after purchase is like the checker thanking the customer for their purchase at the cash register -- which, we have all observed, isn't done much anymore. 

Usually I am the one, as the buyer, saying thank you while the checker stands there mute ... 😐

Message 6 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

I leave feedback from items shipped and paid for on my seller page.

It shows the delivery as well. I leave FB when items are delivered.

If not delivered by a certain period I know I may have issues and I start looking for it.

I believe this is what @adamcartwright mentioned before.

Message 7 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

no biggie, no diggie

 

There it is. I get my delivery status and see if I have left feedback without any stress.

 

manage all orders.jpg

 

don't even know what a "feedback page" is, and don't care.

Message 8 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

No absolutely not. Nothing should depend upon a “delivery”. This opens the door to more buyers realizing they can win easy claims due to the incompetence of delivery companies. I have a shocking amount of items that don’t get delivery scans and some that did so weeks after the delivery after opening up claims. The fewer indicators the better. 

Message 9 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

@dolcetreasures 

You make a great point. I already leave feedback immediately after payment, but this is another good reason to do it that way and not wait for delivery

Message 10 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

I never leave a feedback before the item has been received.  I have had bad feedback left because of a slow delivery from USPS etc.  That's not fair and they end up being removed, but I sure as heck don't want to leave a positive for someone who thinks I'm the USPS and leaves me feedback as such!!  PLEASE put the date it was delivered back on the feedback page!!!!  

Message 11 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers


@adamcartwright wrote:

@cm_us_g47r9fndc 

 

I've always left feedback from my Manage All Orders page, which shows delivery status, including date.

It's so straightforward. Why do it any other way?

 

Go to Seller Hub, Orders, See All Orders


I also use the seller hub, but I used the "Shipped and awaiting feedback" tab.

It just seems logical to me. 

 

Message 12 of 13
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Please! Add back the date an item was delivered on the feedback page we as sellers give to buyers

Why bother?  You can't leave negative feedback, and leaving no feedback doesn't affect them at all. Have you left negative comments in positive feedback before? I saw at least one feedback rating for someone else from you that had been removed.

 

Think of it like saying "Thank you for shopping with us!" at a retail store.  It's not contingent on whether the buyer has a problem with you or the sale later.

Message 13 of 13
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