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Pictures not showing on listing page??

I'm having an issue with dozens of my listings- I list them with no issues or errors come up and the preview looks fine, but when  I view all my active products or search for them the images aren't showing up in the listing page!

 

When I click into the listing all the pictures and diagrams show up no problem (I haven't checked every single one I have a problem with, so I'm assuming they're all fine).

Sometimes the picture shows up after a day or two, but as soon as one shows up I get another one disappear!

 

I'm trying to get my sales increased and this definitely isn't helping! Some of the items are ones I KNOW should be selling well, but because they haven't got photos I suspect customers are just scrolling past.

I've tried everything I can think of to get them all as they should be, can anyone help?!

 

Happening on the listing page and then the below happened on my sellers page- not ideal!

 

(Thank you in advance!)

Message 1 of 4
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Pictures not showing on listing page??

I clicked on your user name and then on items for sale and got nothing. no listings at all. I went to your store and there are your listings. when I went to one of your listings from the store the pictures are fine. You definitely have a problem. I have no idea how your listings could be in your store but not in search results. call ebay.

Message 2 of 4
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Pictures not showing on listing page??

When I click on your avatar and then click on LISTINGS, I see nothing.

 

I then click on your STORE icon, and I can see all of your 2,867 Results.  I clicked into 2 of your listings.  You are using the Global Shipping Program, which does include the USA, and that part works just fine.

 

Weird.

 

You are located and registered on ebay UK. You need to return to your home site, where you have phone support, email support and chat support.  Perhaps they can help you with this anomaly.

United Kingdom: https://www.ebay.co.uk/

disneyshopper
Volunteer Community Member

Message 3 of 4
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Pictures not showing on listing page??

Shipping is somehow messed up on a lot of OP's listings.

I think. I don't know how many items are supposed to be in store, how many actually are supposed to ship to US. From US I see about 2700 in store and 0 in search. From Sweden I see about 2900 in store and 6500 or so in search. Smells like that current eBay bug where visibility is nt the same for search and store, and items with unspecified shipping don'r appear in on or the other or both.

Many are showing: "The seller has not specified a shipping method to United States. Contact the seller- opens in a new window or tab and request shipping to your location."


I see no image issues in store, in search, or any listings I looked at.
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