11-15-2018 09:15 AM
I'm having an issue with dozens of my listings- I list them with no issues or errors come up and the preview looks fine, but when I view all my active products or search for them the images aren't showing up in the listing page!
When I click into the listing all the pictures and diagrams show up no problem (I haven't checked every single one I have a problem with, so I'm assuming they're all fine).
Sometimes the picture shows up after a day or two, but as soon as one shows up I get another one disappear!
I'm trying to get my sales increased and this definitely isn't helping! Some of the items are ones I KNOW should be selling well, but because they haven't got photos I suspect customers are just scrolling past.
I've tried everything I can think of to get them all as they should be, can anyone help?!
Happening on the listing page and then the below happened on my sellers page- not ideal!
(Thank you in advance!)
11-15-2018 09:55 AM
I clicked on your user name and then on items for sale and got nothing. no listings at all. I went to your store and there are your listings. when I went to one of your listings from the store the pictures are fine. You definitely have a problem. I have no idea how your listings could be in your store but not in search results. call ebay.
11-15-2018 02:57 PM
When I click on your avatar and then click on LISTINGS, I see nothing.
I then click on your STORE icon, and I can see all of your 2,867 Results. I clicked into 2 of your listings. You are using the Global Shipping Program, which does include the USA, and that part works just fine.
Weird.
You are located and registered on ebay UK. You need to return to your home site, where you have phone support, email support and chat support. Perhaps they can help you with this anomaly.
United Kingdom: https://www.ebay.co.uk/
11-17-2018 02:20 AM