02-24-2024 09:17 AM - edited 02-24-2024 09:19 AM
During the last 3 + months, on and off, I have experienced photo upload issues for new and existing listings. Historically, I had an older Iphone and worked well producing jpeg photos. Then trying to upload more pictures about 3 months ago photos failed to upload. I had a newer Iphone that produces heic photos and same issue no uploads. I have tried multiple browsers still no pic uploads. I looked back in the archives in the forum and not really a clear cut solution. Anyone have additional suggestions? No new listings for 3+ month witts end. Lastly, it says "remove photos with errors" Thank you!!!
02-24-2024 09:28 AM
Same here, I like to bulk upload and every time it seems I have to upload and wait... Then delete everything that is still uploading, and upload again, sometimes I have to repeat that process a few times before it finally works... Used to be pretty much click and upload and almost instantly the pictures were there, now it seems to hang on the first try and sometimes second and third too...
Rather annoying, funny however it no longer takes me three tries before the "Preview" finally doesn't self-close.
02-24-2024 10:09 AM
Finally a solution which I had not tried. On an Iphone go to settings, go to camera, go to formats, and make sure Most Compatible is checked. turn off phone, turn phone back on, take a pic as it should now be formatted to jpeg format. At this point it will download a pic to your listing.