Photo Quality Issues

[kuratedkorner]

Hello everyone, I've looked through the threads for this topic but can't seem to find one that explains what's going on. Long story short, I get photo issue quality errors. The funny thing is, I can upload them and 3 of 4 will be fine, delete them and 2 of 4 may error, it's a back and forth situation but never can get them all to load correctly. I've tried retaking the picture and it still does it. I'm sure it's a hiccup with eBay over the last few weeks.

My process:
Using a Galaxy S7
Take photos with FB messenger (sent directly to myself)
Save pictures to my desktop folder
Upload pictures to eBay from desktop folder

I've been doing it this way for years, I prefer to use my process over the app, because it's simply faster to take all my photos at one time and then save them, then upload them in order. 

Anyone else experiencing issues?

[kuratedkorner]

Also to add, this seems like a problem with the 4th picture every single time. 

[scstool]

Make sure your picture sizes meet the Ebay standards. Minimum size 500 x 500 pixels, maximum size 9,000 x 9,000 pixels, best size 800-1600 pixels on longest side.

More here:

https://developer.ebay.com/devzone/merchant-products/catalog-best-practices/content/images.html

[kuratedkorner]

I appreciate your reply and I understand that eBay has it's standards. I've been using the same method of uploading for years without a problem. Would you say this is just a current glitch?

Using the same phone via the eBay app, it works. But it's a time issue as to why I don't use the app.

[divwido]

Can you show us what's happening? 

[kuratedkorner]

All the photos are taken the exact same way and such. Like I said, have been for years. Literally nothing has changed.

[chapeau-noir]

You probably know this, but if not, eBay just updated its app - if you haven't installed it, that might help.

I don't use the app save to check messages, etc., but on PC I do get those stalls when I'm loading photos.  Sometimes I'll have a string of them for days, then suddenly it disappears - I've found no rhyme or reason.  It's not a size issue as that prompts a different symbol.

As it's always the 4th photo, it sounds actually like a site issue.

Not sure if any of this helps, but it's certainly a familiar problem for me.

[scstool]

I used to have that problem years ago. I thought it was a glitch Ebay fixed, but maybe it was my cable modem I was having problems with and replaced. Maybe try connecting through a different wifi network? If you still get the same problem it would eliminate your network connection as a problem.