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Photo Error - File corrupted (SD011)

Had this error message for the first time in over 20 years. Could not upload any photo's from my camera or from my computer. Tried everything...different camera's, deleted all photos and retook them. Dealt with this for 2 days, then I called Ebay customer support: (1-866-540-3229). Spent 1.5 hours on the phone with a very nice lady. She was able to upload my photo the the listing, but I couldn't. She placed a Technical Support ticket and the next day (a Sunday), I logged on to see if anything had changed...It was fixed and I can list again on Ebay. This is a very frustrating thing when you rely on extra income by selling and can't do it. 

Message 1 of 8
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7 REPLIES 7

Photo Error - File corrupted (SD011)

Sorry that happened. Not sure what this post is for since Ebay fixed it. That's good 🙂  Happy Selling to you

Message 2 of 8
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Photo Error - File corrupted (SD011)

It appears that the issue is still there.  A workaround that we are doing is to copy the .jpg files to the computer desktop first, then uploading to ebay.  This has worked fine, but, it really does not explain why it is happening.  Oh, and you still can upload an older picture directly from the phone to ebay without any errors.  Not sure what has changed.

Message 3 of 8
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Photo Error - File corrupted (SD011)

Habe das gleiche Problem und ebay gemeldet......leider ohne Erfolg.

Message 4 of 8
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Photo Error - File corrupted (SD011)

es ist wohl kein Fehler von ebay sondern von google chrome.

Browser wechseln und schon geht alles.

Message 5 of 8
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Photo Error - File corrupted (SD011)

I also have the same error and the only fix that I've discovered so far is what was suggested on a previous post: Copy your photos and paste them onto your desktop and then grab them from there. Glad someone offered that suggestion. It works.
Message 6 of 8
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Photo Error - File corrupted (SD011)

I had this error message for a couple hours this evening. I have never seen this before.  Is it an eBay glitch or Windows? Within a couple of hours it worked itself out and I was able to upload.  Thankfully!

Message 7 of 8
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Photo Error - File corrupted (SD011)

Since at least 2015, same thing!

At least ebay is consistently glitchylaughing

 

https://community.ebay.com/t5/Archive-Selling/Picture-uploader-error-quot-File-corrupted-quot-SD011/...

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Message 8 of 8
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