08-03-2018 05:17 AM
MY ACCOUNT HAS NEVER BEEN SET TO AUTO ACCEPT 'ANY' RETURNS' NOW THIS MORNING EBAY ACCEPTED ONE:
Per eBay's policy, this return has been automatically approved and we've asked the buyer to send the item back
WHAT IS THIS **bleep**????
Solved! Go to Best Answer
08-03-2018 08:40 AM
Hi, I know for a fact that each time I have a remorse return request from a buyer, eBay has always sent me a notice to agree or disagree. Even after this 2017 link on how it MAY work. For clothing, I want the option to approve it, receive it, look it over to be sure came back to me in the condition sent, AND if I don't want it back, be able to tell the buyer they can keep it. Then think about approving it if all that criteria is met. I know I am not crazy, but a few ago on this Board an eBay employee and a seasoned poster published that we, who have NOT opted into the automatic in preferences, have the ability to approve or disapprove before eBay tells the buyer to return the item.
08-03-2018 08:47 AM
@abfabvintage wrote:
Hi, I know for a fact that each time I have a remorse return request from a buyer, eBay has always sent me a notice to agree or disagree. Even after this 2017 link on how it MAY work. For clothing, I want the option to approve it, receive it, look it over to be sure came back to me in the condition sent, AND if I don't want it back, be able to tell the buyer they can keep it. Then think about approving it if all that criteria is met. I know I am not crazy, but a few ago on this Board an eBay employee and a seasoned poster published that we, who have NOT opted into the automatic in preferences, have the ability to approve or disapprove before eBay tells the buyer to return the item.
Bolded - Exactly. In fact, by the time I was notified, the return already had a tracking # and was on it's way.
08-03-2018 09:01 AM
08-03-2018 09:02 AM
@redroofsurplus wrote:I DONT UNDERSTAND WHY 14 DAY RETURN STILL SHOWS UP AS AN OPTION WHEN I LIST AN ITEM IF ITS NO LONGER SUPPORTED!!! ITS BULL**bleep**
Some categories do still allow a 14 day return policy.