Paying for an item

[Anonymous]

Hi! How long do you give someone to pay for an item, before you resell? Even tho I've given reminders......

I sent an invoice, e-mailed my buyer, and am just waiting.  It's been two days. 

[rock.star]

Open an Unpaid Item case 4 days later close it then you can relist .

[18704d]

You wait 4 days and then you file the Unpaid Item Dispute.

You then wait for it to make your buyer Pay (then you ship)

or if not, you wait for it to Close.

Only After that, do you relist.

Lynn

[femmefan1946]

If you are in the USA you can open an Unpaid Item Dispute after 48 hours and if you are not paid, close it after another 96 hours .

That's a total of six days.

If you are not US based, you can't open the UID until 96 hours have passed. So a total of eight days.

When you win a UID you get your FVF back, the deadbeat gets a Strike and he cannot leave any feedback.

THEN and only THEN do you relist.

I'm non-US so I send a polite note* on Day Two and open the UID on Day Four, as soon as possible.

*Non-US here means Canadian, eh?

[megadestroyers]

You can open a an UPI 48 hrs after item ends.  At that point, best to halt attempts at getting through to bidder.  It's in their court.  Bidder has 4 days to pay and/or respond, ie request a cancellation.  After 4 days, you can close the case and recover your fees.

Yes.  You have to possibly waste 6 days of your time, waiting.  Something ebay places no value on.

[megadestroyers]

If a cancellation is requested within those 4 days, you can accept to cancel due to buyer request, and have no booboo on your account.  Can then relist item as soon as it's cancelled.

[yuzuha]

Personally, I allow one week.  I have yet to have a buyer either not pay, request a cancellation, or request a bit more time to pay within that time.

[femmefan1946]

You have to possibly waste 6 days of your time, waiting.

Exactly.

Which is why those deadbeats should also be added to your Blocked Bidder List.

And you should go to your Seller Preferences and opt to automatically Block bidders with Strikes.

[7606dennis · Accepted solution]

In my TOS I state that payment is due via PayPal in 3 business days from auction closing.  I usually open a UID on day 4 and close it after 96 hours unless the buyer pays before then.

Of course, if the buyer contacts me with what I consider a valid reason for a delay, I reserve the right to extend the time allotted at my discretion.

Oh! Almost forgot.  Never re-list before the initial listing has been disposed of by UID or cancellation.  Naturally, if buyer pays you cannot re-list. 

[Anonymous]

Im in the U. S. Femm. But thanks.

[Anonymous]

Close it?

[femmefan1946]

@Anonymous

I think it worth explaining both processes, because not all who read these posts are going to be in the USA.

Not being in your country, it gets annoying that some Americans won't realize that not everything works the same way outside the States.

For example, on the Money Back Guarantee, eBay is unable to grasp that a non-US member in a dispute with a US member will not be able to use the USPS Return Shipping Label service.

Which is a pet peeve.

And not all that related to the topic, I know

[johnnyjimmy_9]

not right, i bid and won my first time and at the same time my father was seriously ill in the hospital and i did not remember it and so it listed against me. i have never failed to pay for anything since then. why do you generalize everyone as deadbeat. where did polite and respect go??? You never know what is going on in someones life. however, if they continue to do it that is a different story.

[highdesertart]

Godmother25, I see that you're pretty new, with only one listing on your page.  On your DVD that's for sale,  and other similarly priced items, I think you should just do buy-it-now with no auction.  I don't know about the item you sold, but with such an inexpensive item like the DVD with a difference of less that $2 on auction vs. buy-it-now, you're risking someone buying and not paying, and for not a lot of money.  It's been proven here over and over that those who buy with auction tend to "not pay" because they believe the sale will "hold" their item until they can come up with the money.  Check the box that says "immediate payment required", and you won't have to wait to get paid for your sold item. 

[Anonymous]

I've sold a FEW items, but thank you.