05-22-2023 11:42 AM
I know that eBay states that they will take their charges out of a sale's proceeds, and if those proceeds are insufficient to cover the costs, they have to have another source to pay for them. I have already specified my eBay credit card as that source.
What it seems that I cannot do, but would very much like to do, is to override the default and have ALL seller costs be charged directly to my eBay card. Two reasons:
1. Easy to see all charges and pay for all charges with one payment. Simple bookkeeping.
2. It would allow me to increase my ebay card rewards.
Does anyone know of a way....either within online software options OR by contacting a real person directly at eBay....where I can choose this alternative?
Thanks!
Webs
05-22-2023 11:46 AM
The trained direct employees are delegated to work the social media Chats.
The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that mean giving you the advice you want to hear instead of the advice you need to have.
https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.
https://twitter.com/askebay?lang=en
https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.
The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
05-22-2023 11:51 AM
It would seem that eBay is taking those fees from the payment to avoid additional charges that would result by your fees being paid through your "card".
Odds are that eBay is not inclined to "override" their policy causing them a financial loss 😁
05-22-2023 11:58 AM
@websight.2020 wrote:What it seems that I cannot do, but would very much like to do, is to override the default and have ALL seller costs be charged directly to my eBay card.
Yeah, a lot of us would like that option because we have cash back (or rewards) credit cards, however it is not possible and I don't see eBay ever making that change.
05-22-2023 12:00 PM
@buyselljack2016 wrote:It would seem that eBay is taking those fees from the payment to avoid additional charges that would result by your fees being paid through your "card".
Plus taking fees upfront means less chasing down delinquent sellers and paying collections agents.
05-22-2023 12:03 PM
I don't think there is a way to do that.
The funds will always come out of "your funds" - primary.
Then the bank account linked to your managed payments account - secondary.
05-22-2023 12:14 PM
How could the Final Value Fee be more than the proceeds from the sale?
05-22-2023 12:24 PM
@soh.maryl wrote:How could the Final Value Fee be more than the proceeds from the sale?
OP is worded in a slightly confusing way, but the basic idea is FVF are taken from the transaction before payout is issued. Other fees such as listing fees, ad fees, refunds, etc come from available funds (not from specific transactions) and require a backup payment method because a seller's available funds on eBay may not be enough to cover all those expenses.
05-22-2023 12:30 PM
OK, you are correct -- it was more than slightly confusing.
05-22-2023 01:35 PM
Good question, but that's what they say.
05-22-2023 01:41 PM
That is the ONLY thing that I absolutely abhor about Ebay managed payments. Ebay has decided to take their fees out of the payment. They claim that they are doing sellers a favor since they won't have any bills. That is a bold face lie. They do it because they do NOT have to pay fees to the credit card companies. I prefer a big bill at the end of the month sent to my Discover card. Can't be done nowadays. This is costing me alot in bonus cash back and others too.
But you can set up your ebay shipping to ONLY pull the funds from a credit card. I did that by having a 2nd PAYPAL account and that account only has a credit card attached to it. So every time I print a shipping label, it gets billed to the credit card and I get some cash back.
05-22-2023 03:18 PM
That is the ONLY thing that I absolutely abhor about Ebay managed payments. Ebay has decided to take their fees out of the payment. They claim that they are doing sellers a favor since they won't have any bills. That is a bold face lie. They do it because they do NOT have to pay fees to the credit card companies.
BINGO!!!
It's one of the reasons, among a dozen others, eBay setup the "spendable funds" capability for sellers.
I prefer a big bill at the end of the month sent to my Discover card. Can't be done nowadays. This is costing me alot in bonus cash back and others too.
But you can set up your ebay shipping to ONLY pull the funds from a credit card. I did that by having a 2nd PAYPAL account and that account only has a credit card attached to it. So every time I print a shipping label, it gets billed to the credit card and I get some cash back.
You can also purchase your labels through another shipping service like Pirate Ship which has about the same discounted rates as eBay and offers a couple of USPS postage classes that eBay does not. You are also protected, at least through Pirate Ship, from any unilateral surcharges that UPS and FedEx are infamous for tacking onto UPS and FedEx labels purchased through eBay.