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PayPal update we all need to be aware of!!!!!!!!!!!

I'm shocked that nobody has brought this over here.....

 

https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

 

No more seller protection against unauthroized use. If a person pays with a stolen card, you the seller will lose the money.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 1 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

  • We’re updating the additional requirements for coverage of Unauthorized Transactions for sellers under our Seller Protection program to require that the payment must have been made in connection with a transaction where the buyer logged into their PayPal account to complete the transaction in order for sellers to be covered under the program. 

Sorry, didn't highlight the important passage. If the buyer checks out as a guest, or through PayPal but while not logged in......



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 2 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

And there isn't a block for guest buyers.  

 

 

Message 3 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

And if a buyer that has a PayPal account knows they can get their monry back by not logging into their account.......

 

I don't think I ever open my PayPal account to pay. I click pay now and it gives me the option to pay through PayPal, PayPal credit or my bankcard. I pay with my bankcard and never go into Paypal.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 4 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!


@jason_incognitowrote:

I'm shocked that nobody has brought this over here.....

 

https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

 

No more seller protection against unauthroized use. If a person pays with a stolen card, you the seller will lose the money.


It was on March 6th , but it could have been buried on the 2nd page and you didn't see it

https://community.ebay.com/t5/Selling/Paypal-UA-updates-just-hit-my-inbox/m-p/28207207#M1163441

Message 5 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

So NOT cool!!  Thanks for posting.

I am a founding member of the eBay Community Expert Group: a USA volunteer mentor with over a decade of experience. I am not an eBay employee.

Live simply. Care deeply. Love generously. Speak kindly. Laugh loudly. Act responsibly. Rejoice daily. Help cheerfully. Plan carefully. Criticize sparingly. Invest wisely. Forgive willingly. Shop seriously. Play fairly. Learn graciously.
Message 6 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

What totally chaffes me is that I have absolutely nothing to do with the transaction. I am not in a position to verify the card, to check the owner, anything. PAYPAL IS! 

 

PayPal could include additional security features to ensure that the buyer is using their own card. But they don't.



"Believe in something, even if it means sacrificing everything" Colin Kaepernick the new face of NIKE
Message 7 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!


@jason_incognitowrote:

I'm shocked that nobody has brought this over here.....

 

https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

 

No more seller protection against unauthroized use. If a person pays with a stolen card, you the seller will lose the money.


with the beginning date of the update April 19th, sounds like, ebay will be introducing adyen sooner than some thought. 

Message 8 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

Seems like perhaps ebay should be pro-active on order to protect their Seller's and update their system to only allow Paypal payments to be made if the buyer has logged into their PayPal account.

For the life of me, I don't understand how or why Paypal would ever even have an option for people to make payment out of their PayPal accounts UNLESS they were logged in. 

Or could this be a situation where unauthorized people are using someone's Paypal cards to make purchases on ebay, and Paypal is now trying to make it to where seller's get screwed over when this happens?  Shouldn't it be the responsibility of the payment processor to protect both their cardholders/account holders as well as the merchants (we sellers) who pay them a percentage of every buck they process for us by having systems in place to prevent such fraud and when they can't do so isn't that simply the cost of THEM doing business? 

Message 9 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

I think you are broadly misinterpreting this or painting it with a broad brush because if PAYPAL sees a shady transaction on a credit card or if a user calls PAYPAL and says their PAYPAL credit card was stolen and charged PAYPAL will still hold the funds and give them back to the cardholder.  This is probably just to cover paypal when they are not able to recover funds maybe after they cant do a hold after a while. 

Message 10 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

Say someone buys from you with a stolen credit card that isnt a PAYPAL card. Paypal may not be able to hold the funds. Thats a different situation than someone stealing your PAYPAL credit card # and using it. 

Message 11 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

@jason_incognito So would this affect a Buyer processing a chargeback who has stated to PayPal that the purchase was unauthorized on their account?

Regards,
Mr. Lincoln - Community Mentor
Message 12 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

Maybe a lot of buyer are calling and saying their millenial kids used the PAYPAL to buy something LOL

Message 13 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!


@percgrabbe-0wrote:

Say someone buys from you with a stolen credit card that isnt a PAYPAL card. Paypal may not be able to hold the funds. Thats a different situation than someone stealing your PAYPAL credit card # and using it. 


This has nothing to do with a Paypal-issued credit card.

 

_____________________________
"Nothing is obvious to the oblivious"
Message 14 of 67
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PayPal update we all need to be aware of!!!!!!!!!!!

Well that was just one example. My point is maybe people use the excuse that their kids use the PAYPAL unauthorized once too often and figured out PAYPAL would always refund in such a situation so they decided not to cover it anymore. Parents ultimately are liable for what their underage kids do after all. 

Message 15 of 67
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