03-16-2018 09:36 AM
I'm shocked that nobody has brought this over here.....
https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full
No more seller protection against unauthroized use. If a person pays with a stolen card, you the seller will lose the money.
03-19-2018 08:26 AM
I had one too from December (reported in February as "unauthorized transaction"). Shipped to buyer's verified address; buyer's CC agreed with buyer...amazingly PayPal ate the sale of $100.
Hopefully they will continue to do so.
03-19-2018 09:03 AM
@*eponymous*wrote:I will NEVER pay through worldpay or ad*en for eBay purchases, so my husband will be thrilled when I no longer spend our hard-earned money on eBay or etsy...and amazon has gotten on my last nerve with their world domination tour. YMMV
Make sure you don't do any business with the following, then, as these are all Adyen clients:
Uber
L'Oreal
Netflix
Booking.com
Burberry
Yelp
AirBnB
Garmin
KLM Airlines
Etsy
Evernote
Spotify
Crocs
Groupon
Vodafone
SoundCloud
IndieGoGo
JustFab
Dropbox
TomTom
Rhapsody
Cambridge Satchel
Westwing Home and Living
There many more. Eight of the ten largest US internet companies use Adyen.
03-19-2018 10:21 AM
@swingdj-halfwrote:I had one too from December (reported in February as "unauthorized transaction"). Shipped to buyer's verified address; buyer's CC agreed with buyer...amazingly PayPal ate the sale of $100.
Hopefully they will continue to do so.
Sadly, if you read PayPal's new User Agreement updates they may not be eating $$ like they once did. They are faced with trying to replace the loss of millions upon millions of dollars in processing fees as the eBay-Adyen venture solidifies and moves forward on its 3 year journey.
The 30 cent transaction fee alone is something people could retire on. For every 1 million US sales that equates to a cool $ 300,00.00 . Now on that same 1 million transactions figure the 2.9% US fee is probably in the many many millions range.
On the flip side, look how much eBay will gain with the change in fees alone and I suspect they will keep most of that for themselves and throw the Sellers a small % bone for reduced fees ... for a Seller Update or two then take it back. Sorry, that's just my opinion but seeing how they handled the TRS Plus discount from 20% FVFs to 10% and now forcing Free Returns on folks to maintain a certain status ... well, its obvious that Sellers will bare the brunt of the 3 year journey with Adyen ...
03-19-2018 10:28 AM
@vintagecraze50wrote:In implementing the new payment processor that is going to be controlled by Ebay with mostly charge card transactions, I hope to God, they are going to also be working in tandem with AYDEN in preventing and winning fraudulent chargebacks. This is going to be a huge problem that is going to get exponentially worse as time goes on with more and more people shopping online. You cannot bury your head in the sand with this one. It is a well documented major problem for Ecommerce merchants.
It will not change, dishonest fraudulent Buyers will find a way to work the system because they don't care about anything but themselves and getting something for free, even if it means lying ... it is not beneath them. The same will be true for the Free Returns program, same Buyers. eBay has shown a propensity for siding with Buyers ... so time will tell if they simpy continue that or try and make a stand at some point to deter riff-raff. The question will then become what are they mainly buying, trying to avoid selling those items and seeing what impact all these new requirements have on one's sales and profit ... it seems even in collectibles returns go through spirts but fraudulent returns seem to be minimal.
03-19-2018 11:35 AM
Local businesses are picking up again (and more will follow as small sellers find it impossible to make sales online due to gating and competition, which is already an eBay fact of life), and we don't buy much online anyway. Cash works where I live, and I don't live on ebay 24x7.
All of us certainly have the right to make our own informed decisions even in the dystopian reality we are experiencing. Time will tell how happy BUYERS and sellers are this time next year, if not sooner. Thanks for spending your time to research that.
03-19-2018 11:41 AM
There is new information. We may think we are going through Paypal for a while, but Adyen will be processing those payments on the backend. You can read about it on the Adyen site.
They also state they will not cover unauthorized.
This is a sad day for all of us. They state that 2018 is the year of the buyer.
03-19-2018 12:16 PM
@southern*sweet*tea BTW it does not matter to customers who the payment processor is that processes their payment. All that matters to customers is store policies because buyers make returns through the store, not the payment processor. I don't care who ad*en processes for, but I do care about store and venue policies. etsy lost 100K or so sellers when they changed to worldpay. according to their sellers. Most sellers are also buyers. All consumers are glad for consumer protections, whether or not they happen to be sellers somewhere.
In short, as eBay users, we have had access to and buyer protection from the payment processor, PayPal, for nearly 20 years. In future, we will not have access to, or buyer protection from, the payment processor, when buying and selling on eBay, which reduces confidence in eBay, who instituted their MBG solely to increase buyer retention.
In the face of eBay's established, kmown history of making arbitrary and inconsistent decisions in both buyer and seller cases, eBay will need to somehow inspire confidence that buyers and sellers will be treated fairly in this new landscape of no access to protection from the payment processor, including for sellers in claims of unauthorized use through PayPal! Sellers who are unconcerned should inform themselves about their increased risk exposure.
eBay is a unique situation, and the consequences of removing paypal buyer AND seller protection cannot be simply dismissed out of hand with a simplistic analysis -- or in advance of the reports of sellers and buyers' own experiences over time.
These are only some of the reasons why I have made my own personal decisions. YMMV