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Partially refunding a buyer for combined shipping.

Buyer bought 2 items and did not check out properly.

He was overcharged for shipping.

I combined shipping, printed one label for both orders.

I would like to refund the buyer.

I used to know how to do it pre-managed payments.

How do you do it now?

 

Night Owls - Little River Band
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Partially refunding a buyer for combined shipping.

Select send refund. On the next page enter the amount and submit.

refund.png

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Partially refunding a buyer for combined shipping.

Select send refund. On the next page enter the amount and submit.

refund.png

Message 2 of 4
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Partially refunding a buyer for combined shipping.

Yea there's even a refund reason labeled as "shipping adjustment" or something like that.

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Partially refunding a buyer for combined shipping.

I thought i looked there and didn't see it the first time. 

Looked again and there it is.

THANKS!!! 

Night Owls - Little River Band
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