Paranoia or an actual issue?

[immortalfigures]

Person messaged me earlier and asked if I'd be willing to sell an item. I had been auctioning with the starting bit of $100 for $60. While it's a steep discount, I think I've had this item for 4 years. Posting it every once in a while and it's never sold so I just thought fine. No problem. I listed the item as a fixed price listing with the make an offer option activated and told the person to make an offer for that amount and I would accept it. I got an email back from them saying that eBay blocked them from making offers because they had been too late on a payment last time. They have a couple dozen reviews all positive. However I've never heard of eBay blocking someone just for not paying for one item. Am I being paranoid here or is it something else.

[wastingtime101]

If could be your buyer requirement settings are set up to block buyers with too many unpaid item strikes.

Check this page to see if the buyer's attempted purchase appears:

https://www.ebay.com/bmgt/blockedbuyeractivities

[kensgiftshop]

Remove best offer, list at the agreed price and require immediate payment.

[fashunu4eeuh]

”…I got an email back from them saying that eBay blocked them from making offers because they had been too late on a payment last time. They have a couple dozen reviews all positive. However I've never heard of eBay blocking someone just for not paying for one item. Am I being paranoid here or is it”

Hi @immortalfigures 

Yes, eBay may block them. If you have your Buyer Requirements set up to block non-payers from accessing your items, the buyer won’t be able to purchase your item. You can place their ID on your exemption list so their payment will go thru. ( For more info on this policy, see link below.)

Keep in mind that all buyers will have perfect feedback because sellers cannot give buyers negative or neutral feedback reviews/scores. That rule was changed many years ago.

So glad you had the wisdom to check out this concern. Here in the forum, i’ve seen many sellers give in to the fear of getting scammed. It can be unproductive to worry about buyers ripping one off when another explanation is actually to blame. Of course, such concerns are the norm in ecommerce where there is an automatic disconnect between buyer and seller, leading to suspicion and wariness. Those can loom large to a seller and can interfere with the smooth handling of transactions. Giving the buyer the benefit of the doubt until a scam actually arises can help. 

https://www.ebay.com/help/selling/listings/creating-managing-listings/setting-buyer-requirements?id=...