06-15-2023 11:43 PM - edited 06-15-2023 11:44 PM
Has anyone figured a way to remove EIS from individual listings. I was enrolled and sold a few things but have some items I would prefer not selling internationally. One was of size exceeding EIS requirements and others electrically incompatible with a lot of nations. The only thing I see in the listing tool is a link to the program page but no way to remove the option.
06-15-2023 11:57 PM
Currently this isn't possible yet. At some point it will become an enhancement to the program. They have said they are working on this.
Try setting up a Business Policy excluding all countries or those you don't want to ship to and apply that to the listings you are trying to protect.
06-16-2023 01:04 AM
Has anyone figured a way to remove EIS from individual listings?
Yes. Create another version of your shipping policy for use with items you do not want to ship using EIS. In this new "NO EIS" shipping policy, block all non-US regions/countries.
Create a shipping policy that blocks the locations you wish to exclude. Use this shipping policy with the countries you do not want to ship to using EIS. If you block all regions except the US, then EIS is essentially blocked when you use this new shipping policy for items. Use the original policy for items using EIS.
Edit this section in your shipping policy:
06-16-2023 01:07 AM
When you say Shipping policy, does that equal a Business Policy?
06-16-2023 01:20 AM
Yes, I don't get that either.. With GSP you could simply turn it off when creating the listing. I don't know why the extra hoops were created. Once this large item sells I'll check into what you've explained there, but I do know when you opt in it applies it to all your listings and I'm not willing to take that risk with this.
06-16-2023 01:33 AM - edited 06-16-2023 01:35 AM
When you say Shipping policy, does that equal a Business Policy?
"Shipping policy" is a subset of "Business policy".
When I edit my listing I see:
06-16-2023 01:46 AM - edited 06-16-2023 01:50 AM
In my opinion, eBay should have EIS work as a setting like GSP. Seems "sloppy" to just "hard code" it to be either off or on.
Using shipping policies you can still make it easy. Just make a copy of all your shipping policies and add "NO EIS" to the name and block all non-US regions.
So, for example use "USPS Priority Shipping" policy for items using EIS and "USPS Priority Shipping NO EIS" for items you do not want to ship internationally.
06-16-2023 06:15 AM
Thank you @mybigsale I just wanted to be clear on this since I have previously stated that the OP should set a Business Policy for this issue. I felt that answer would be better from you than me since you provided some wonderful detail that I did not.
06-16-2023 06:23 AM
The interesting thing about that, which I did bring to their attention, is that the T&Cs originally released for EIS said we COULD turn it on or off at the listing level.
Now the team did agree this was on their radar to add the ability to turn EIS off at the listing level, but in a quick review of the T&Cs now they reworded the section. This may mean that they are not going to update the program in the future for this ability. IDK, I'll try to find out.
06-16-2023 06:31 AM
There is a way to opt out of EIS, only problem is I don't know how to do it because someone else did it for me on the two accounts I have.
06-16-2023 07:25 AM
@jamesbondgoldfinger wrote:There is a way to opt out of EIS, only problem is I don't know how to do it because someone else did it for me on the two accounts I have.
It is simple, it is in your site Preferences for Shipping.
11-18-2024 10:43 AM
If we use a business policy/shipping policy to opt out of EIS for an individual listing, does that listing still have views by foreign countries?
What I want to do is sell an item to someone internationally but bypass EIS and ship it via a third-party like Pirate Ship with simple export rate. I don't want to do this on all international sales, but sometimes the fees eBay is charging are very high and it hinders a sale. For example, I have a plush+book that sold for $15 plus shipping and eBay is charging $53+ to ship via EIS. The total for a US purchase is $24 and for international is over $70.
I want to set up a listing with a flat rate charge but ensure that other countries can view and purchase.
11-18-2024 11:12 AM
If we use a business policy/shipping policy to opt out of EIS for an individual listing, does that listing still have views by foreign countries?
What I want to do is sell an item to someone internationally but bypass EIS and ship it via a third-party like Pirate Ship with simple export rate. I don't want to do this on all international sales, but sometimes the fees eBay is charging are very high and it hinders a sale. For example, I have a plush+book that sold for $15 plus shipping and eBay is charging $53+ to ship via EIS. The total for a US purchase is $24 and for international is over $70.
You have to also consider the fact that eBay may be collecting VAT or customs fees as part of the international leg. It's a cost that the buyer will pay at some point either through EIS or directly to customs when the package arrives.
I want to set up a listing with a flat rate charge but ensure that other countries can view and purchase.
As others mentioned you will need business policies so you can bypass EIS and ship directly. Keep in mind this puts you on the hook for all the import compliance rules, custom forms, returns/refunds, international fee and all the other nuances that come with directly shipping internationally.
You also need the business policies for instances where you have items you want to ship/sell internationally but are not eligible for the EIS program because they are on the prohibited or restricted items list which EIS seems to apply pretty broadly.
You have a pretty extensive list of countries you will ship to, most of which are in Europe and Asia. If you want to restrict that list even further for the items you are going to ship directly that will present some unique challenges.
11-18-2024 11:50 AM
Technically you don't have to bypass EIS, I think, you can just set up direct shipping to countries you can direct ship to, and it will present that to the customer along with EIS. @dbfolks166mt mentions some great things to be aware of in the process, though.
11-18-2024 01:11 PM
Thank you. I believe as part of EIS, eBay is on the hook for determining if your item listed is prohibited/restricted in certain countries, at least that is what eBay agents told me early on in the program.
I just spoke to eBay and was told that there is no way to opt out individual listings.
I participate for those reasons you mentioned but do not feel $53+ is reasonable for a plush toy and book.
Thanks!