One of my buyers was gifting my item to someone out of spite

[iamalwaysright]

So weird. The new scenarios I see myself in with buyers seems endless. This buyer of mine bought something and decided to message me and tell me a bit of why he's gifting it. I don't quite understand his verbiage, but he mentioned "she and her wife" and "they need a man", and "if you know what I mean." Tbh, I'm not quite sure what he means but I'm guessing it's some sort of homophobia.

This buyer ends up filing a cancellation for it and then decides to still take the item but in a larger size for himself and shipped to him at his nursing home. His reason being is that "she is quite sensitive and a snowflake but smart, so I'd rather not make waves in my post-op."

Of course I just honored the cancellation and said he's welcome to re-buy with his size and address. I can't help to think that this guy is intentionally trying to bait me with things just to start a personal convo. It's like when someone goes "omg, what a crazy day I had today, right?" and I just go "Yup. I hear ya. Welp, see you later!"

[albertabrightalberta]

So you think the guy's baiting you? 

He bought the item and cancelled, costing you time and at least, the non-refundable fee. 

And now he wants to buy another size? 

I would have blocked as soon as he canceled. 

[iamalwaysright]

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@albertabrightalberta wrote:

So you think the guy's baiting you? Baiting me to chat, lol. Nothing illegal I think.

He bought the item and cancelled, costing you time and at least, the non-refundable fee. I'm totally out of the seller updates loop. There's a non-refundable fee?

And now he wants to buy another size? Yes but this time shipped directly to him at his nursing home.

I would have blocked as soon as he canceled. Meh, yea I get why you would. Sometimes I would too. But sometimes I'm a glutton for punishment and cut them some slack. More of a gut feeling thing.

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[mam98031]

Oh I've had that happen several times over the years.  Sometimes it is entertaining and sometimes it is down right disturbing.

Be Careful !

[wastingtime101]

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@albertabrightalberta wrote:

He bought the item and cancelled, costing you time and at least, the non-refundable fee. 

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Reminder: the entire fee is refunded on order cancellations @albertabrightalberta . 🙂

Info on the 30c - 40c fixed fee credit for cancellations:

https://www.ebay.com/sellercenter/resources/seller-updates/2022-winter/business#fees

For returns:

https://www.ebay.com/sellercenter/resources/seller-updates/2023-winter/financials

[chapeau-noir]

Dude sounds like a jilted lover, poor snowflake. Is he bored in the nursing home? Block the knucklehead. These people try to make their problems and phobias our problems.

[iamalwaysright]

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@chapeau-noir wrote:

Dude sounds like a jilted lover

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Oh, haha. I don't know why I didn't think of that.

[chevymontecarlo88]

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@iamalwaysright wrote:

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I would have blocked as soon as he canceled. Meh, yea I get why you would. Sometimes I would too. But sometimes I'm a glutton for punishment and cut them some slack. More of a gut feeling thing.

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I typically have a lot of sympathy and empathize with these buyers but this is one that i would block. Something is wrong and with my experience, you will never be able to make it right.

Your gut feeling can always be fixed by taking a Tums.

-Good luck on this one