eBay

gwzcomps · ‎12-18-2019

In the community chat today I asked about getting an option for sellers to automatically block buyers who abuse returns. Got the usual responses on how people who abuse returns can lose MBG or be removed from the site. That is great and all, but for obvious privacy reasons that doesn't help us sellers avoid these types of bad buyers. Even if buyers lose MBG they can still open PayPal cases or do chargebacks. I think it would be interesting to see the general stats of how many buyers have lost MBG protections. TBH I am not even sure what the criteria is to lose MBG.

This is my proposal: Give us a buyer requirement to block "Buyers who have lost Money Back Guarantee"

Sellers are held to high standards most of which are reasonable. Why not have high standards for buyers as well? This would be another great tool to protect sellers before a sale is even made.

mtgraves7984 · ‎12-18-2019

I love it.

flyinhawaiiangirl · ‎12-18-2019

They would just create a new account and you'd never know

gwzcomps · ‎12-18-2019

@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know

Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...

buyselljack2016 · ‎12-18-2019

@gwzcomps wrote:
@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know
Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...

They have no problem linking "below standard" seller accounts to any relative/friend/acquaintance that has used the same address, so seems that they should be able to link/detect "below standard" buyers.

I think it is a great idea, but if the buyer can not use the MBG, eBay is not going to run that idea to the top of the list.

gwzcomps · ‎12-18-2019

@buyselljack2016 wrote:
@gwzcomps wrote:
@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know
Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...
They have no problem linking "below standard" seller accounts to any relative/friend/acquaintance that has used the same address, so seems that they should be able to link/detect "below standard" buyers.

I think it is a great idea, but if the buyer can not use the MBG, eBay is not going to run that idea to the top of the list.

I'm saying block buyers who lost MBG protections from being able to buy. Supposedly buyers who file too many false claims will lose MBG protections. I don't know the criteria, but if a buyer is bad enough to get on eBay's radar they must be a pretty bad buyer.

buyselljack2016 · ‎12-18-2019

@gwzcomps wrote:
@buyselljack2016 wrote:
@gwzcomps wrote:
@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know
Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...
They have no problem linking "below standard" seller accounts to any relative/friend/acquaintance that has used the same address, so seems that they should be able to link/detect "below standard" buyers.

I think it is a great idea, but if the buyer can not use the MBG, eBay is not going to run that idea to the top of the list.

I'm saying block buyers who lost MBG protections from being able to buy. Supposedly buyers who file too many false claims will lose MBG protections. I don't know the criteria, but if a buyer is bad enough to get on eBay's radar they must be a pretty bad buyer.

Yup, I understand. Good idea.

Just my point that if eBay is not losing out from those type of buyers they are not going to exert any effort to stop them from buying. Sales generate FVF's for eBay with no down side(for eBay) when the MBG is denied.

Sellers are a dime a dozen. Buyers are king.

bigdeals.etc · ‎12-18-2019

One main reason why eBay won't initially straight out tell you that a certain buyer is ineligible for MBG is because eBay still expects you to treat them as any other normal buyer. I totally disagree with eBay's expectation for sellers to extend these courtesies to the buyer when eBay won't even extend it themselves. That's total deception.

Many sellers may actually agree to still extend the courtesy, but this issue is not for eBay to decide for us. Let each seller determine this for ourselves since it isn't a seller requirement, rather than tricking sellers to refund a buyer who actually lost MBG privileges.

mr_lincoln · ‎12-18-2019

@gwzcomps wrote:
@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know
Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...

Its not and they already do this with "associated" accounts where if one receives penalties and restrictions or suspensions all "associated" accounts can receive the same.

Regards,
Mr. Lincoln - Community Mentor

bigdeals.etc · ‎12-18-2019

@mr_lincoln wrote:
@gwzcomps wrote:
@flyinhawaiiangirl wrote:
They would just create a new account and you'd never know
Pretty much eBay needs to step up their game on people making multiple accounts to circumvent blocks and policies. It can't be that hard to compare addresses...
Its not and they already do this with "associated" accounts where if one receives penalties and restrictions or suspensions all "associated" accounts can receive the same.

Yea it seems as though eBay just decides to look the other way when it involves a buyer. Remember the "we will allow this circumvention if the buyer promises to behave. Because the buyer might genuinely REALLY want this item" logic?