05-03-2019 10:10 AM
I occasionally sell things in a lot. Rarely, I've had someone make me a lower offer for SOME, but not ALL, of the items in the lot in the original listing. For a hypothetical example, say I have 5 books listed for $50 and someone offers me $35 for three, but doesn't (for whatever reason) want the other two.
I've never been bit on the behind, but am curious about this situation. What I can see happening, by an unscrupulous buyer, is that they file an SNAD when I send them the agreed-upon number of items at the price they've offered for them.
Would I have a PRAYER of winning a SNAD, if I could provide proof via e-bay messenger that the money they offered was for 3 of the 5 books in the original listing?
Thoughts???
05-03-2019 10:50 AM - edited 05-03-2019 10:51 AM
@beerman_1001 wrote:I occasionally sell things in a lot. Rarely, I've had someone make me a lower offer for SOME, but not ALL, of the items in the lot in the original listing. For a hypothetical example, say I have 5 books listed for $50 and someone offers me $35 for three, but doesn't (for whatever reason) want the other two.
I've never been bit on the behind, but am curious about this situation. What I can see happening, by an unscrupulous buyer, is that they file an SNAD when I send them the agreed-upon number of items at the price they've offered for them.
Would I have a PRAYER of winning a SNAD, if I could provide proof via e-bay messenger that the money they offered was for 3 of the 5 books in the original listing?
Thoughts???
If you don't mind breaking up the lot and want the sale, I think you should end the current listing and then create a new listing with just the items the buyer wants to buy.
05-03-2019 01:10 PM
@mcdougle4248 wrote:
@beerman_1001 wrote:I occasionally sell things in a lot. Rarely, I've had someone make me a lower offer for SOME, but not ALL, of the items in the lot in the original listing. For a hypothetical example, say I have 5 books listed for $50 and someone offers me $35 for three, but doesn't (for whatever reason) want the other two.
I've never been bit on the behind, but am curious about this situation. What I can see happening, by an unscrupulous buyer, is that they file an SNAD when I send them the agreed-upon number of items at the price they've offered for them.
Would I have a PRAYER of winning a SNAD, if I could provide proof via e-bay messenger that the money they offered was for 3 of the 5 books in the original listing?
Thoughts???
If you don't mind breaking up the lot and want the sale, I think you should end the current listing and then create a new listing with just the items the buyer wants to buy.
I agree. That is the best way to handle this. Even if it takes a little extra work to create a new listing, you will have covered your behind to the best of your ability.
COYOTES RULE!!!
05-03-2019 01:49 PM
Not sure about SNAD but you would have the record of messages to back up your side of the story. I have done it several times without a problem.
05-03-2019 01:55 PM
I can't say I know of anything that would save you from a NAD, but I always end the listing and create another with the correct photos/description of what the buyer is wanting.
05-03-2019 10:26 PM
Since I take a pic of each item(or small group which can be cropped) in a lot, I just delete the other pics(and description) and adjust the price
05-04-2019 06:01 AM - edited 05-04-2019 06:03 AM
@beerman_1001 wrote:What I can see happening, by an unscrupulous buyer, is that they file an SNAD when I send them the agreed-upon number of items at the price they've offered for them.
{snip}
Would I have a PRAYER of winning a SNAD, if I could provide proof via e-bay messenger that the money they offered was for 3 of the 5 books in the original listing?
{snip}
Thoughts???
My thought is that you are thinking too much - and too much like an honest person.
A buyer who intends to defraud you would not go to the lengths of negotiating part of a lot and then claiming SNAD.
They would just buy the lot and claim SNAD, because you would not have a prayer of winning that one either.
IMHO it is far more likely that you will do extra work to adjust the listing and the buyer will never follow through because he will immediately think, "Wow he accepted $35. Maybe I should have offered less!"
05-04-2019 06:23 AM
Bottom line - what you need to know is this - A buyer ALWAYS wins a NAD, it is automatic. It doesn't matter what you say, or what they say, or what the truth is. They win, period. NEVER fight a NAD claim. You will be punished for it.
05-04-2019 07:30 AM
@mcdougle4248 wrote:If you don't mind breaking up the lot and want the sale, I think you should end the current listing and then create a new listing with just the items the buyer wants to buy.
This is what I do. Sure it involves a bit of work in rephotographing and description editing, but that's fine since the whole objective of selling is to...you know...sell stuff. If someone wants only one or two or whatever items from a lot, that's cool as long as they are willing for me to make them a new listing.
05-04-2019 11:55 AM
I can't imagine a buyer deliberately try to swindle a seller that way, but I can imagine a buyer who's an idiot and thinks "the only books I (really) want are those three, so that's why I am offering so little" and then expect to get all 5 books for some reason.
When a buyer makes an offer, there is an option for a text/dialog box (+ Add message to seller). in that box the buyer can list the conditions of their offer ie "this offer is for only three of the books listed, 1. The Great Gatsby 2. To Kill a Mockingbird 3. Sorcerer's Stone, the seller can keep the other two."
If it is expressed clearly in the offer, I can't imagine that eBay would rule against you if the buyer claimed they expected to receive all 5 books.
05-04-2019 12:00 PM
@beerman_1001 wrote:I occasionally sell things in a lot. Rarely, I've had someone make me a lower offer for SOME, but not ALL, of the items in the lot in the original listing. For a hypothetical example, say I have 5 books listed for $50 and someone offers me $35 for three, but doesn't (for whatever reason) want the other two.
I've never been bit on the behind, but am curious about this situation. What I can see happening, by an unscrupulous buyer, is that they file an SNAD when I send them the agreed-upon number of items at the price they've offered for them.
Would I have a PRAYER of winning a SNAD, if I could provide proof via e-bay messenger that the money they offered was for 3 of the 5 books in the original listing?
Thoughts???
You would have to create a whole new listing for the three books. It's up to you really.