02-14-2020 07:44 AM
I have never seen my number of followers decline so steadily and for so long. Is eBay purging inactive accounts?
02-14-2020 08:56 AM
Buyers and sellers both seem to be leaving eBay in the dust at an alarming rate, and eBay doesn't seem to care. They think they can just keep milking the remaining sellers (who are selling less and less with the traffic decline) to increase their profits. From all indications, and what they've stated publicly, their only business plan is to collect more fees from sellers. It just isn't sustainable to take more from those who have less.
02-14-2020 09:08 AM
I was watching tires for a long time as I have purchased them before. Then I remembered plus TAX, no longer watching.
02-14-2020 09:18 AM
If you have let your account remain inactive for a long period of time, it really doesn't make much difference how many followers you have. If it is a concern, it might be a good time to put on a few listings and revive the account.
02-14-2020 11:38 AM
@hioctane62 wrote:Buyers and sellers both seem to be leaving eBay in the dust at an alarming rate, and eBay doesn't seem to care. They think they can just keep milking the remaining sellers (who are selling less and less with the traffic decline) to increase their profits. From all indications, and what they've stated publicly, their only business plan is to collect more fees from sellers. It just isn't sustainable to take more from those who have less.
Sadly, the real situation is the opposite of the direction eBay is going.
If eBay wants to grow, they need a strength above the competition, or something the others can't offer.
That strength used to be prices, eBay would have the cheapest prices as they had the lowest amounts of fees and costs.
But then eBay changed returns to have less protections, increasing costs, and encouraging many other policies that increase costs. Returns and shipping methods that all increase costs.
It seems they thought this would make the offerings more comparable to competitors such as Amazon, but even with Free Returns and Guaranteed Delivery, the offerings are still sub-par compared to Amazon, so it didn't really improve things.
What eBay really needs to increase their income is a stronger marketplace; more marketplace sales! For sellers to be able to do that, the first step is they need to be able to reduce their prices as much as possible. That way, eBay actually has a strength again; strong prices!
The next steps would be allowing sellers to actually select business models that fit them most. Nobody should feel as if they're "forced" to use things like Free Returns, Guaranteed Delivery, overpriced expedited shipping, or sponsored listings. But many categories of sellers do feel pressured to use these things as they will lose visibility or protections without it, and the loss of profit margin would be too much without them.
Of course, sellers would be offering faster shipping if they're able to, but not every product is one that could be shipped cheap. Some product lines require very expensive shipping, especially to expedite, so it's silly that they're pressured in to spending more on shipping and returns only to make sure they have appropriate protections and appear in search.
They would also offers buyers choice. They could take the cheaper item, or they could pay a little more for quicker shipping. Visibility shouldn't automatically be granted to the person with a smaller handling time, unless the person doing the search is specifically looking for a shorter delivery time.
It's just general eCommerce. EBay is very limiting right now, sellers can't come up with their own business models or marketing plans. They're being funneled in to the model that eBay decides on, and it simply doesn't work for everyone. It leads to unavoidable costs or penalties for certain categories, and definitely is not "fair" treatment.
If the market isn't treated fairly in those categories, of course eBay is going to have drops in those categories.
Likewise, if sellers are able to actually develop marketing plans that fit their product line, that will allow them to give better offerings to customers and increase eBay sales, and eBay's profits.
Serious sellers will be doing the best they can to bring themselves more sales. EBay's policies have become an obstacle in the way of sellers bringing in more sales for many categories.
They keep trying to blame everything else, but if you look at the graphs of when the decline on eBay started, it's plain to see Q1 2018 is where things all started to go wrong. And that's precisely when the change of direction to the current policies began.
02-14-2020 12:00 PM
@zamo-zuan wrote:
@hioctane62 wrote:Buyers and sellers both seem to be leaving eBay in the dust at an alarming rate, and eBay doesn't seem to care. They think they can just keep milking the remaining sellers (who are selling less and less with the traffic decline) to increase their profits. From all indications, and what they've stated publicly, their only business plan is to collect more fees from sellers. It just isn't sustainable to take more from those who have less.
Sadly, the real situation is the opposite of the direction eBay is going.
If eBay wants to grow, they need a strength above the competition, or something the others can't offer.
That strength used to be prices, eBay would have the cheapest prices as they had the lowest amounts of fees and costs.
But then eBay changed returns to have less protections, increasing costs, and encouraging many other policies that increase costs. Returns and shipping methods that all increase costs.
It seems they thought this would make the offerings more comparable to competitors such as Amazon, but even with Free Returns and Guaranteed Delivery, the offerings are still sub-par compared to Amazon, so it didn't really improve things.
What eBay really needs to increase their income is a stronger marketplace; more marketplace sales! For sellers to be able to do that, the first step is they need to be able to reduce their prices as much as possible. That way, eBay actually has a strength again; strong prices!
The next steps would be allowing sellers to actually select business models that fit them most. Nobody should feel as if they're "forced" to use things like Free Returns, Guaranteed Delivery, overpriced expedited shipping, or sponsored listings. But many categories of sellers do feel pressured to use these things as they will lose visibility or protections without it, and the loss of profit margin would be too much without them.
Of course, sellers would be offering faster shipping if they're able to, but not every product is one that could be shipped cheap. Some product lines require very expensive shipping, especially to expedite, so it's silly that they're pressured in to spending more on shipping and returns only to make sure they have appropriate protections and appear in search.
They would also offers buyers choice. They could take the cheaper item, or they could pay a little more for quicker shipping. Visibility shouldn't automatically be granted to the person with a smaller handling time, unless the person doing the search is specifically looking for a shorter delivery time.
It's just general eCommerce. EBay is very limiting right now, sellers can't come up with their own business models or marketing plans. They're being funneled in to the model that eBay decides on, and it simply doesn't work for everyone. It leads to unavoidable costs or penalties for certain categories, and definitely is not "fair" treatment.
If the market isn't treated fairly in those categories, of course eBay is going to have drops in those categories.
Likewise, if sellers are able to actually develop marketing plans that fit their product line, that will allow them to give better offerings to customers and increase eBay sales, and eBay's profits.
Serious sellers will be doing the best they can to bring themselves more sales. EBay's policies have become an obstacle in the way of sellers bringing in more sales for many categories.
They keep trying to blame everything else, but if you look at the graphs of when the decline on eBay started, it's plain to see Q1 2018 is where things all started to go wrong. And that's precisely when the change of direction to the current policies began.
Great Post, hopefully the Svp, Cao ,Ceo, Cfo, Cio, Cmo, Coo, Cpa and Cto will take the time to read it.
02-14-2020 05:53 PM
@zamo-zuan wrote:
@hioctane62 wrote:Buyers and sellers both seem to be leaving eBay in the dust at an alarming rate, and eBay doesn't seem to care. They think they can just keep milking the remaining sellers (who are selling less and less with the traffic decline) to increase their profits. From all indications, and what they've stated publicly, their only business plan is to collect more fees from sellers. It just isn't sustainable to take more from those who have less.
Sadly, the real situation is the opposite of the direction eBay is going.
If eBay wants to grow, they need a strength above the competition, or something the others can't offer.
That strength used to be prices, eBay would have the cheapest prices as they had the lowest amounts of fees and costs.
But then eBay changed returns to have less protections, increasing costs, and encouraging many other policies that increase costs. Returns and shipping methods that all increase costs.
It seems they thought this would make the offerings more comparable to competitors such as Amazon, but even with Free Returns and Guaranteed Delivery, the offerings are still sub-par compared to Amazon, so it didn't really improve things.
What eBay really needs to increase their income is a stronger marketplace; more marketplace sales! For sellers to be able to do that, the first step is they need to be able to reduce their prices as much as possible. That way, eBay actually has a strength again; strong prices!
The next steps would be allowing sellers to actually select business models that fit them most. Nobody should feel as if they're "forced" to use things like Free Returns, Guaranteed Delivery, overpriced expedited shipping, or sponsored listings. But many categories of sellers do feel pressured to use these things as they will lose visibility or protections without it, and the loss of profit margin would be too much without them.
Of course, sellers would be offering faster shipping if they're able to, but not every product is one that could be shipped cheap. Some product lines require very expensive shipping, especially to expedite, so it's silly that they're pressured in to spending more on shipping and returns only to make sure they have appropriate protections and appear in search.
They would also offers buyers choice. They could take the cheaper item, or they could pay a little more for quicker shipping. Visibility shouldn't automatically be granted to the person with a smaller handling time, unless the person doing the search is specifically looking for a shorter delivery time.
It's just general eCommerce. EBay is very limiting right now, sellers can't come up with their own business models or marketing plans. They're being funneled in to the model that eBay decides on, and it simply doesn't work for everyone. It leads to unavoidable costs or penalties for certain categories, and definitely is not "fair" treatment.
If the market isn't treated fairly in those categories, of course eBay is going to have drops in those categories.
Likewise, if sellers are able to actually develop marketing plans that fit their product line, that will allow them to give better offerings to customers and increase eBay sales, and eBay's profits.
Serious sellers will be doing the best they can to bring themselves more sales. EBay's policies have become an obstacle in the way of sellers bringing in more sales for many categories.
They keep trying to blame everything else, but if you look at the graphs of when the decline on eBay started, it's plain to see Q1 2018 is where things all started to go wrong. And that's precisely when the change of direction to the current policies began.
I agree with much of what you say, but on one point - many of us can't reduce prices anymore - it's already a race to the bottom. eBay is never going to be competitive as a NIB/NIP commodities seller - that horse had left the barn years back even when Donohoe declared that he was going to "take the fight onto Amazon's turf" - there's been a lot of decisions since then based on ego and not reality - I agree 2018 seemed to accelerate the process. The reality of eBay is that its strengths remain the same - items that can't be found elsewhere and sellers who know their items well.
02-14-2020 05:54 PM
I have more sales on another site than I do on eBay. I keep eBay for buying.
02-14-2020 06:04 PM
02-14-2020 06:44 PM
@apexcollectingcom wrote:I have never seen my number of followers decline so steadily and for so long. Is eBay purging inactive accounts?
Unless those followers were active buyers who stopped buying then I don't think it matters at all. I have a lot of followers who are competitors.
eBay could be purging inactive accounts, the followers may no longer be interested, or they could still be following you but they changed their settings to private so nobody (including you) can see who they're following.
But like I said - I don't think it matters one way or the other. It's kind of like watchers on a listing... just because they're watching doesn't mean they're going to buy.
02-14-2020 10:49 PM
"I have never seen my number of followers decline so steadily and for so long. Is eBay purging inactive accounts?"
I agree, I've lost 7 followers in the last few days.... it's very unusual. I've only had a 2 or 3 new followers in the last 8 months. I believe eBay isn't attracting new buyers anymore, it's a stagnant website. I attribute eBay's shrinking customer base to a lack of advertising on eBay's part, constant site glitches and problematic search engine to name a few....
02-15-2020 12:03 PM
I just checked - same here - my followers have steadily grown since I've been doing this on a regular basis and I have a fair amount of repeat business, and just lost 8 or 9 in a bloc it seems - they could be purging old accounts or people close accounts, it's just odd that it suddenly happened after years of doing this.
02-15-2020 06:16 PM
eBay's policies over the past two years caused costs to increase substantially for many. As a result prices are higher now than they were a couple of years ago in general.
Forced returns, increased buyer fraud, service metrics, promoted listings, time wasted messing with excessive item specifics, glitches, the list goes on......
eBay killed the one advantage they had over Amazon and Walmart, price. There is now no reason for anybody to buy here when they can get it faster pretty much everywhere else online.
Let's not forget that brick and mortar has been making a big comeback since UPS, USPS, FedEx got greedy and started jacking up their rates, making e-commerce more expensive a lot of the time.
Every little strip mall where I live is booming. That wasn't the case 5 years ago.
eBay isn't going anywhere overnight, but I'd be shocked if they ever announced that they increased sales again. Pretty much looks like a permanent decline.
Sears has been on life support for 15+ years and there still clinging on, so who knows...
02-15-2020 07:30 PM
Hmmm, I've been here 17 years and only have 27 followers.
Dang, I must smell bad or something...
Joking aside, I rarely follow favorite sellers - I have a bookmark folder where I save them. I'm sure I'm not the only one. I could be "following" you and you'd never know it...
As to purging inactive accounts, they really NEED to if they're not already doing it. Too many inactive accounts get hacked.
02-15-2020 09:03 PM - edited 02-15-2020 09:04 PM
"eBay killed the one advantage they had over Amazon and Walmart, price. There is now no reason for anybody to buy here when they can get it faster pretty much everywhere else online".
The one advantage eBay had over other eCommerce websites from a seller's perspective was PayPal. With Managed Payments coming in over the next two years there absolutely no reason for me to keep selling here, especially when I'm selling 1/3 of what I was 2017.
eBay is introducing a new payment system at possibly the worst time with alot of seller's experiencing dwindling sales backed by eBay's very disappointing GMV in 2019.