06-04-2022 10:05 AM
I have not received any order for 2 months. Please guide Thx
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06-04-2022 05:15 PM - edited 06-04-2022 05:18 PM
The first complaints about slow sales were made in October 1995.
Try this.
Every day close a few of your listings.
Wait about five days.
Relist those using Sell Similar.
This should make the stale listings get a small boost in Search as Newly Listed.
You might also want to use the classic version of Promoted Listings, paying an added one percent fee but only if your item sells.
"German" silver is not silver-- it is an alloy of base metals.
Move the word "necklace" to the beginning of your title. Grammar is unimportant here. The first four words of a title are believed to be the ones seen on a phone Search, and over 50% of our customers are shopping by phone.
06-04-2022 10:08 AM
You'll find your orders in your Purchase History. If any of them haven't been received by one day past the Estimated Delivery Dates on your orders, open Item Not Received claims. If they're there somewhere, maybe you'll find them. Good luck.
06-04-2022 10:13 AM
I see orders over the last two months. Your items have a fairly limited market, though, as they are quite opulent.
06-04-2022 10:24 AM
Your shop is beautiful and very nice items. However, jewelry is a very saturated category on ebay as well as others.
My suggestion is perhaps lower your prices some and perhaps explore other types of jewelry that is being sold. German silver is not a precious metal and most of the jewels seem to be glass or resin. You also do not offer any description of your items other than items specifics. People like to know what the items are made from. You do not describe the length or size of any of your items either. That could be a problem.
You descriptions need to be more detailed. Your feedback isn't helping you either. Perhaps work on what was suggested and hopefully sales will pick up. Good luck.
06-04-2022 11:16 AM
Hi, just a head’s up. Many of your titles have German misspelled.
06-04-2022 11:43 AM - edited 06-04-2022 11:44 AM
Well, since you asked:
Your listings say you accept payment by PayPal only. That violates eBay policy.
You say that you will not ship until the money has actually deposited into your account, which is an unnecessary delay because once eBay says the payment has cleared and it's time to ship, it's time to ship. So you're adding more to an already length delivery time for no reason.
There are elements of your Returns Policy which are not in accordance with eBay's Money Back Guarantee for buyers. You are not allowed to make up your own returns policy any more than you are allowed to make up your own payments policy.
I don't know about buyers from other countries, but most U.S. buyers will see those things and immediately hit the back arrow because they will think that you are either a very inexperienced seller or a seller who thinks the rules do not apply to him.
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06-04-2022 11:46 AM
Yesterday someone posted a "guide" with little pieces of advice as if there's something with our shops. But there's nothing wrong with our shops.
06-04-2022 11:57 AM - edited 06-04-2022 11:57 AM
@ulfesharpe wrote:Yesterday someone posted a "guide" with little pieces of advice as if there's something with our shops. But there's nothing wrong with our shops.
When someone posts, as OP did, "I have not received any order for 2 months," I think it's safe to assume that there's something wrong with his shop, either its merchandise or its policies
Of course, it could be that the shop is perfectly fine in every regard but none of the millions of eBay buyers want what is being sold in the shop.
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06-04-2022 02:37 PM - edited 06-04-2022 02:37 PM
Imho, when everybody is complaining about 0 sales since mid May I think it's fairly safe to assume that either there's something very wrong with thousands of our shops or something is very wrong with eBay. I prefer to think it is the latter because that's where all of this is pointing to.
That persistent idea that sellers are doing something wrong annoys me a lot — and I'll tell you why: because all we have to do is to fill a form and a listing appears. A few listings and we have a shop. So maybe the form we have to fill is wrong.
Also, many of those "millions of eBay buyers" are sellers in the first place, so I guess whatever it is it's feeding itself 🙂
06-04-2022 03:21 PM - edited 06-04-2022 03:23 PM
While Ebay has always been cyclical, I imagine selling mechanical pencils from Portugal, for between $100 and $200 would have a very limited niche.
06-04-2022 04:09 PM - edited 06-04-2022 04:10 PM
@ulfesharpe wrote:
”That persistent idea that sellers are doing something wrong annoys me a lot — and I'll tell you why: because all we have to do is to fill a form and a listing appears. A few listings and we have a shop. So maybe the form we have to fill is wrong…”
Or maybe the information being filled in is wrong.
What annoys me is folks coming to the board to get advice and help, only to argue that the help doesn’t apply to them. So it must be eBay’s failure, not theirs. Right?
06-04-2022 04:57 PM
You'd be surprised — as I was. At least before I was forced to raise prices.
06-04-2022 05:15 PM - edited 06-04-2022 05:18 PM
The first complaints about slow sales were made in October 1995.
Try this.
Every day close a few of your listings.
Wait about five days.
Relist those using Sell Similar.
This should make the stale listings get a small boost in Search as Newly Listed.
You might also want to use the classic version of Promoted Listings, paying an added one percent fee but only if your item sells.
"German" silver is not silver-- it is an alloy of base metals.
Move the word "necklace" to the beginning of your title. Grammar is unimportant here. The first four words of a title are believed to be the ones seen on a phone Search, and over 50% of our customers are shopping by phone.
06-04-2022 05:21 PM
You have a very long Terms of Sale, but no description of the item being sold, except for the Item Specifics. Those are fine, but in your Description you can explain the fake silver, tell what the stones are, add colours, measurements, weight, etc.
06-04-2022 06:00 PM
"You'd be surprised — as I was. At least before I was forced to raise prices."
Not really, we can see your sales for the past three months.