Not paid and negative feedback left

[goldengoosesuperstar]

Buyer opened a request but has not paid for item and has left negative feedback already.

[dryophelia]

@goldengoosesuperstar 

Be sure to open and Unpaid Item Dispute before it’s too late. You can open it as quickly as 48 hours after the sale ended and closed 96 hours later. 

What to do when they don't pay.
http://pages.ebay.com/help/sell/unpaid-items.html

Once the case is closed, you get your fees back and the negative feedback will be removed. 

[mtgraves7984 · Accepted solution]

From the Help & Contact pages:

Automatically removed

We automatically remove defects, adjust your late shipment rate, and remove feedback when:

• The buyer didn't pay for a purchase and an unpaid item case is recorded against the buyer

@goldengoosesuperstar 

I didn't paste the whole list, since yours was the first ^^^ issue... have you an Unpaid Item Case open?