Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Can't Find Reports

I do not have a store and I recently switched over to managed payments. I used to be able to look at my seller fees and monthly reports. Now, so much has changed with my account that I don't know what is what. I'm guessing it is due to the switch to ...

Two Shipping Options w Multiple Items

How do I "FIX" a shipping issue where I have 2 options in the listing but only one appears when creating the listing? When I sell more than one of the same items to the same customer it shows for example a flat rate envelope rate but that is only for...

Empty box claim on an expensive item

I'm a new seller on eBay with no feedback. I am thinking about listing something as 'buy it now' that is valued at ~$10k. Worried about getting scammed- rec'd empty box, wrong item rec'd, pull back PayPal pmt, etc. Obviously no feedback works against...

EBay International Shipping Swapped Labels

So here’s a fun one. We use eBay International Shipping for all our non-US sales. Today we got a message from an overseas customer about receiving the wrong items, including a picture of said items and and packaging. Not only are the items not someth...

Whom do I contact in ebay who can actually make reversal of refund recognized by CSRs as owed to me?

I have had at least five conversations with different ebay CSRs going back to mid-December 2020 about a situation of a return that was closed with a refund to buyer the day before a replacement product from me was delivered on Nov 4. Every representa...

Buyer Disputing Charges After 47 Days?

I've been selling on eBay for 14 years and never encountered this issue before. I sold an item to a buyer, they received said item within 3 days of purchase with tracking, and left positive feedback as well. Now, 47 days later they open a dispute wit...

NPB ends up paying when UPI filed, then sends message

So this auction ended at $1. That's right... $1. First the buyer says they never bid on my item and I'm mistaken, I basically tell her to check her purchase history or if she claims it to be an error to take it up with ebay. Later on she comes back a...

Buyer Received Broken Item Scam

I want to alert the ebay’s seller community that, I sold an Iphone that was claimed broken almost after a month of delivery and was sent back without a charger that I sent in the firsr place. They buyer first claimed that the seller broke it and didn...

Buyer hasn't received the item...Payment disputed...77 DAYS AFTER TRACKING SAYS DELIVERED?!?!?!?!

I really don't understand what is going on with eBay these days. This order was placed on Nov. 19 and delivered Nov. 27. They just now filed Item not delivered-Payment disputed. It has been 77 days since delivery......you only have 30 days after targ...

Cuba - Stamps vs. Coins

I have inherited thousands of Cuban postage stamps and might start listing them here on The Bay. It confounds logic as to why ebay won't allow us to sell vintage out of circulating coins from Cuba, yet they allow stamp sales from Cuba. Many years ago...

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how increase our selling limit?

I Love How eBay encourages Stolen Listing Photos

After recently having my photos of a sealed item stolen by another seller, I decided to check and see what could be done about it. (They even cropped out my watermark.) I was happy to discover when you attempt the "Report a Seller" eBay feature, eBay...

USPS damage + insurance

I recently sold a vintage print and USPS damaged it. Because I purchased insurance I was able to refund buyer 100%. I however lost on the value of the print. Whats the best way to insure a package so both parties dont lose out? I had the proof of buy...

SCAMMERS!!!!!!!!!!!!!!!

HELLO HAS ANY OTHER SELLERS OUT THERE GETTING SCAMMED BY FAKE USERS I HAVE HAD 2 AUCTIONS IN THE LAST WEEK WHERE FAKE BUYERS BID AND WIN THE ITEM AND THEN NEVER PAY I GO TO LOOK THEM UP AND NO FEEDBACK AND ONLY BEEN A MEMBER SINCE 2021 HOW CAN EBAY A...

Oh Ebay, you spooky abandoned industrial park you!

So I was just trying to figure out which of my listings count as 'used,' out of my store allotment of free listings. On my Seller Hub page, the X in the X/Y (used/unused) is a blue hyperlink, but when I click it here's what that shows (screenshot). N...