10-22-2017 06:12 PM
Know store owner who, this month, has had more that 50% of folks winning bids, not pay, and case file opened by ebay. Anyone else having this occur?
10-23-2017 12:55 AM
It looks like most of your sales are fixed priced, Buy It Now. To reduce unpaid items, also specify Immediate Payment Required. Item stays available until the buyer pays.
10-23-2017 10:13 AM
Buyers who win the bidding and then refuse to pay is a growing problem in my sales. EBay does nothing to discipline this destructive behavior. I have traded on eBay since the 1990's and this kind of buyer behavior will ruin the community and the eBay business model.
10-23-2017 11:06 AM
10-23-2017 05:00 PM
It has been almost a decade since I have had non paying customer because everything I sell is BIN and IPR and if anyone makes an offer on an item I change the price on the ad and tell them they better buy it quick before someone else finds it.
10-23-2017 05:34 PM
10-23-2017 11:12 PM
It's neat how they can be glued to the computer to ask questions and snipe a bid with 3 seconds left, but then vanish as soon as it's over
10-23-2017 11:14 PM
more that 50% of folks winning bids, not pay,
Your friend should be looking at his listings to see why his customers are backing out?
Has he updated his listings (title, pictures, item specifics) for mobile phone shopping?
Does he have unusually high shipping?
Are his Terms of Sale draconian?
It's easy to place an order on a mobile but the actual total cost that shows up later could be scaring off payment.
If there were even 5% of customers backing out of sales, that's the customer. (Although that would still be high.)
Fifty percent?
That's the seller.
10-24-2017 12:42 AM
Well In the last month I had 1 pair of earrings sell at a Or best offer and I excepted their offer right away. Turned into non paying bidder and opened a case received fee's back, Not even a week later The same earrings get an offer again , I except, Non paying bidder again.. I now only take buy now, Pay now. Its sad.
10-24-2017 05:37 AM
Two thoughts here.
1- If you can live with the highest bid by the last interested buyer, send the second chance. I lost on an auction a couple of weeks ago and bought it when offered second chance for non payment from the winner.
2- I canceled a lot I had won maybe a month or so ago. When I went to checkout, the shipping amount increased a lot from what the sales page was saying. I called CS immedietly while I still had both screens up to let them know I wasn't buying it. I agreed to the total on the sales page, not the larger amount at checkout. This has been an ongoing glitch here evidently (I found a rather lengthy thread on it after the fact). I am a direct person who likes to handle problems quickly as they come up, but have noticed not everyone is like that. I wonder if this has happened in the case of some of these buyers, and instead of saying anything, they avoided what they thought of as a conflict and chose to just ignore the transaction?
10-24-2017 05:59 AM
10-24-2017 07:18 AM
You know buyers can use sniping tools and it doesn't mean that they are on the computer?
Ebay allows six days minimum for a buyer to pay. Many buyers know this.
10-24-2017 07:29 AM
@gibsongoodies wrote:Know store owner who, this month, has had more that 50% of folks winning bids, not pay, and case file opened by ebay. Anyone else having this occur?
Which bidder blocks are they using?