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Not Paying for items

Know store owner who, this month, has had more that 50% of folks winning bids, not pay, and case file opened by ebay.  Anyone else having this occur?

Message 1 of 13
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12 REPLIES 12

Re: Not Paying for items

It looks like most of your sales are fixed priced, Buy It Now.  To reduce unpaid items, also specify Immediate Payment Required.  Item stays available until the buyer pays.

disneyshopper
Volunteer Community Member

Message 2 of 13
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Re: Not Paying for items

Buyers who win the bidding and then refuse to pay is a growing problem in my sales.  EBay does nothing to discipline this destructive behavior.  I have traded on eBay since the 1990's and this kind of buyer behavior will ruin the community and the eBay business model. 

Message 3 of 13
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Re: Not Paying for items

finding much more slow payers on auctions, they usually wait until Monday when they are back to work, my auctions state 24 hours, ebay sends notice in 3 days, really helps, but the slow payers are time consuming
Message 4 of 13
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Re: Not Paying for items

It has been almost a decade since I have had non paying customer because everything I sell is BIN and IPR and if anyone makes an offer on an item I change the price on the ad and tell them they better buy it quick before someone else finds it.



Opportunity is missed by most people because it is dressed in overalls and looks like work. Thomas Edison
Message 5 of 13
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Re: Not Paying for items

only been working 60 years, but a few things have to go auction
Message 6 of 13
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Re: Not Paying for items

It's neat how they can be glued to the computer to ask questions and snipe a bid with 3 seconds left, but then vanish as soon as it's over

Message 7 of 13
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Re: Not Paying for items

more that 50% of folks winning bids, not pay,

 

Your friend should be looking at his listings to see why his customers are backing out?

Has he updated his listings (title, pictures, item specifics) for mobile phone shopping?

Does he have unusually high shipping?

  • I notified a seller last week that her $10 item had $699.00 shipping. Yes, it was a typo.

Are his Terms of Sale draconian?

 

It's easy to place an order on a mobile but the actual total cost that shows up later could be scaring off payment.

If there were even 5% of customers backing out of sales, that's the customer. (Although that would still be high.)

Fifty percent?

That's the seller.

 

Message 8 of 13
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Re: Not Paying for items

Anonymous
Not applicable

Well In the last month I had 1 pair of earrings sell at a Or best offer and I excepted their offer right away. Turned into non paying bidder and opened a case received  fee's back, Not even a week later The same earrings get an offer again , I except, Non paying bidder again.. I now only take buy now, Pay now. Its sad.

 

Message 9 of 13
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Re: Not Paying for items

Two thoughts here.

 

1- If you can live with the highest bid by the last interested buyer, send the second chance. I lost on an auction a couple of weeks ago and bought it when offered second chance for non payment from the winner.

 

2- I canceled a lot I had won maybe a month or so ago. When I went to checkout, the shipping amount increased a lot from what the sales page was saying. I called CS immedietly while I still had both screens up to let them know I wasn't buying it. I agreed to the total on the sales page, not the larger amount at checkout. This has been an ongoing glitch here evidently (I found a rather lengthy thread on it after the fact). I am a direct person who likes to handle problems quickly as they come up, but have noticed not everyone is like that. I wonder if this has happened in the case of some of these buyers, and instead of saying anything, they avoided what they thought of as a conflict and chose to just ignore the transaction?

Message 10 of 13
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Re: Not Paying for items

many times, as a buyer I just move on when I see crazy shipping fees, many need to ship 1st class mail under a pound
Message 11 of 13
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Re: Not Paying for items

You know buyers can use sniping tools and it doesn't mean that they are on the computer? 

 

Ebay allows six days minimum for a buyer to pay. Many buyers know this.

 

Message 12 of 13
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Re: Not Paying for items


@gibsongoodies wrote:

Know store owner who, this month, has had more that 50% of folks winning bids, not pay, and case file opened by ebay.  Anyone else having this occur?


Which bidder blocks are they using?

Message 13 of 13
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