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Non-paying buyer

How do you leave negative feedback for a non-paying buyer?

Message 1 of 13
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12 REPLIES 12

Non-paying buyer

Sellers have been unable to leave negative or neutral feedback ratings for buyers since May 20, 2008.

Message 2 of 13
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Non-paying buyer

After 4 days of non=payment , on the 5th day you can cancel a "buyer did not pay", and the buyer will get a non-payment strike. That's the best we have.

 

sellers can set their prefrences to block buyers with 2 or more non-payment strikes.

Message 3 of 13
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Non-paying buyer

Only buyers can publicly name and shame others.  As its called when sellers want to warn other sellers about problem buyers.

 

You can wind up eventually be able to properly end this when you see the "buyer didn't pay" option and report them for such, they get a strike, but no other seller gets any kind of heads-up they are a nonpaying buyer so no one else can take any kind of proactive steps to avoid potential problem orders from them.

Message 4 of 13
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Non-paying buyer

Sachemgolf,

It is against Ebay policy to name and shame buyers. Just relist it and let someone else buy it. 

Message 5 of 13
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Non-paying buyer

Rugerskick,

 

Leaving ones feedback about how a transaction went with a seller is not naming and shaming my friend.

Message 6 of 13
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Non-paying buyer

You don't.  Buyers can only be angels on eBay.

Message 7 of 13
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Non-paying buyer

You don't.  You cannot leave bad feedback for buyers.  

Message 8 of 13
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Non-paying buyer

No matter how terrible or abusive a buyer is, eBay policy is for you to leave positive feedback thanking the buyer (or don't leave buyer feedback).

 

eBay does keep a count of unpaid items for a buyer. You can't see the number of unpaid items for a buyer. You can block buyers based on the number of unpaid items they have. You can also block eBay users from buying from you by adding them to your blocked buyer list.

 

Buyer Management | eBay

Message 9 of 13
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Non-paying buyer


@rugerskick wrote:

Only buyers can publicly name and shame others.  As its called when sellers want to warn other sellers about problem buyers.

 

You can wind up eventually be able to properly end this when you see the "buyer didn't pay" option and report them for such, they get a strike, but no other seller gets any kind of heads-up they are a nonpaying buyer so no one else can take any kind of proactive steps to avoid potential problem orders from them.


Buyers with 2 of these strikes can be blocked by sellers. 

Sea Of Love - The Honeydrippers
Message 10 of 13
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Non-paying buyer

You don't.  Sellers have not been allowed to leave less than positive feedback for buyers since 2008.

"It is an intelligent man that is aware of his own ignorance."
Message 11 of 13
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Non-paying buyer

I have never understood why so many people get upset when buyers do not pay. Buyer pays, I ship. Buyer does not pay, I wait for eBay to cancel and relist. Buyers in real life do change their minds. 

 

And I agree with sellers not being allowed to leave negative feedback. No one allows that. When it was allowed, some sellers left very nasty feedback. Nasty enough to make many buyers probably avoid shopping on eBay. f you want a glimpse of what allowing sellers to leave negative feedback will be like, read the nasty followups some sellers leave to negatives. 

Message 12 of 13
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Non-paying buyer

@sachemgolf 

 

There's a very easy and foolproof way to NEVER have a non-payer. 

 

Set all your listings as FP (fixed price BIN) with IPR (immediate payment required). Do not have a best offer option.

 

Item isn't sold until payment is complete.

 

Easy peasy.

albertabrightalberta
Volunteer Community Mentor

Message 13 of 13
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