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Non paying bidder question

Ill be re-listing an item soon because of a non paying bidder. Can that same bidder bid again on any of my listings? Or is the non payer auto blocked ? Or do I have to manually block. Thanks

Message 1 of 14
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Non paying bidder question

After four days you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left. If you cancel earlier or for other reasons, the buyer will not get a strike.

 

Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.

 

https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082

 

Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.

 

You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.

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Message 4 of 14
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13 REPLIES 13

Non paying bidder question

You have to manually block, here:

 

 https://www.ebay.com/bmgt/BuyerBlock

Message 2 of 14
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Non paying bidder question

You have to block them.

 

You can add the member to your blocked buyers list here
https://www.ebay.com/bmgt/buyerrequirements

Have a great day.
Message 3 of 14
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Non paying bidder question

After four days you can cancel the transaction for nonpayment to give the buyer a strike and prevent feedback from being left. If you cancel earlier or for other reasons, the buyer will not get a strike.

 

Add the user to your Blocked Buyer List to prevent that particular user from bidding on or buying any more of your listings, regardless of what other sellers do.

 

https://www.ebay.com/help/selling/resolving-buyer-issues/blocking-buyer-ebay?id=4082

 

Be sure to set your Buyer Requirements to preemptively block bids or purchases from users with two or more unpaid item strikes in the last year.

 

You can avoid unpaid items by listing your item for a fixed price with immediate payment required and by not accepting offers.

Message 4 of 14
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Non paying bidder question

   Don't take any chances... block him NOW, and set your block settings on the same Buyer Management page when you block him:

https://www.ebay.com/bmgt/buyerrequirements

Cheers, Duffy

Message 5 of 14
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Non paying bidder question

You would have to manually block the nonpaying buyer.

Did you cancel the transaction after 4 days citing buyer didn't pay? 
Doing this will recover selling fees, give the nonpayer a nonpayment strike against their account and they wont be able to leave feedback.  
A buyer with 2 unpaid item strikes in 12 months gets that buyer blocked from a lot of auctions and Buy it Now listings. 

Message 6 of 14
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Non paying bidder question

Its now day 5 no pymnt and I sent a reminder. Tomorrow Ill re-list it w BIN and block the user. 

I appreciate all the help 

Message 7 of 14
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Non paying bidder question

Stop sending invoices! When you do that you're actually giving them more time to pay and you're going to be waiting 4 more days before you can cancel for nonpayment. 

Message 8 of 14
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Non paying bidder question


@yooner-ama wrote:

Its now day 5 no pymnt and I sent a reminder. Tomorrow Ill re-list it w BIN and block the user. 

I appreciate all the help 


Before you relist, you have to cancel the transaction. Otherwise, the buyer has 30 days to pay and you risk having two paying buyers for one item. Maybe you should read the Help page about what to do if a buyer doesn't pay:


https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137 

Message 9 of 14
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Non paying bidder question

Oh no didn't realize that. So sending a reminder extends it 4 more days? Rats! 

Message 10 of 14
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Non paying bidder question

I was under the impression that sending a reminder was more like a nudge and not the same as sending another invoice. Its confusing and a lot different from when this last happened to me years back. I appreciate the clarification. 

Message 11 of 14
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Non paying bidder question

I will cancel before I relist thanks. But since I sent a reminder today ( day 5)  I guess I wont be able to cancel and relist for another 4 days 

Message 12 of 14
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Non paying bidder question

A reminder message is not an invoice.  It will not affect the 4-day wait to cancel based on nonpayment.

Message 13 of 14
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Non paying bidder question

I never said seller sent an empty box.      I only said I have not received anything

Message 14 of 14
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