Non Paying buyers

[warzak]

In any auction, the most egregious act an auction winner can commit is not paying. On eBay we can block a non-paying bidder from our auctions. That is not good enough. I would like sellers to have the option to block every non-paying buyer. This would apply if the "buyer" ignores the invoice. If no reason is given, I would not want to deal with such an individual.

[atlanicpawn]

I don't understand why people bid, if they don't have the money or the inclination to pay.

[snoopdad40]

EBay is the only site that I know of that doesn't require instant payment for auction style listings. I've been griping about this forever. Once an item is won,  ther should be no grace period.  Buyers are wasting sellers time.  Pay immediately, none of this 3/4 day grace only to delay and force me to have to cancel the transaction, it's pure **bleep**.

[pikabo-icu]

This issue and the PITA issue of buyers making an offer and not paying could easily be solved..

Most other sites require a payment source PRIOR to the offer- that source is immediately charged if the auction is won or the offer accepted..

Easy fix- probably never happen. 

[postingid7659]

Particularly now that ebay handles the payments there is zero reason they can't immediately process the buyer's card as payment at the end of an auction or when they buy an item outright.  

The only issue I see is it might lead to more returns.  

[downunder-61]

You can set your blanket blocks to include any non paying buyer who has I think 2 strikes against them, (someone correct me if I am wrong) it is not a great but better than nothing I guess.

[dbfolks166mt]

     In most cases there is no excuse. However I have had that rare occasion where the buyer had some emergency that kept them offline for a period. In one case the individual died and a family member contacted me almost 10 days later and apologized. I had one buyer that had to have emergency surgery but contacted me after he was out of the hospital and the unpaid item case had been closed. He wanted to know if I still had the item and if I could relist it as fixed price at his original bid price and he would buy it. I relisted the item and he purchased and paid within 15 minutes of doing so.  These are kind of the exceptions but they do happen. 

[rah-8679]

I had my first one this week.  One that is on day 3 of nonpayment, and 3 others that I hope just fell asleep at their computers yesterday.  

For me, thats more nonpayers than actual sales.

I spent all day yesterday switching the vast majority of my auctions back to bin.  Im keeping the make offer option even though it gives nonpayers a window.  The tool is too useful.

[rah-8679]

Ebay could require a registered payment on file, and autodeduct after winning.  Unfortunately, their return policy is generous, and this could end up hurting buyers worse.

[2013grotz]

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@atlanicpawn wrote:

I don't understand why people bid, if they don't have the money or the inclination to pay.

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A lot of people have a desire to do it for the thrill.  There's a certain rush in the whole atmosphere of it and the idea of attaining a conquest as it were.  Or they really don't plan for what to do if they do win.  

A lot of meat space auctions will require bidders to pre-register with a bidder number and get a paddle.  Of course, the auctioneer only acknowledges the bidder by the number.   Usually if it's an auction with some volume, they have to put down a financial stake and provide some contact through some legal documentation.  Especially if they want to be able to claim the item.  If it disappears, they know who to come to first.  Of course, auctions can get to the point where you have to arrange some finances (like a car auction, but if you need to get funds into your Paypal for an ebay auction there's that too) and that takes time.  

But in any environment, you still get no-pays.  I used to know a guy that went to classic car auctions.  I remember listening to him talk about that one day in relationship to a $35K car.  All I could really add to that whole conversation was "you know I get no-pays for $2 auctions on my ebay account".  It was kinda funny in a way, but it's human nature.  There's always some fall through because of financial mismanagement (figured out later they can't afford it), impulse buying, or like was said above, just plain old thrill of doing it versus actually wanting the item.

Of course, at some point you got to pull rank on the "buyers" that don't actually intend to buy whatever it is.

[soh.maryl]

Any eBay seller has the option of listing his items with fixed price, immediate payment required.  

[antverpiastamps]

I don't agree with that although it will depend on what you sell and how much you selI at any given moment. I  allow my buyers to combine for 10 days so they can save on shipping and this usually results in them bidding on more items which overall results in better sales prices. 50% of the buyers pay immediately, the other combine on. In the end there are always some which don't pay but that is not that dramatic compared to the overall picture.

[soh.maryl]

You CAN block every and any non-paying bidder, whether you've been in a transaction with them or not.

You do not have to specify a reason.  I am not sure exactly what you are requesting that is not already available to eBay sellers.  

[katzrul15]

OP is wanting any Buyer who did not pay anywhere on the site to be auto-blocked from his account as well.

Not possible.  I don't see your BBL , nor you mine.  E-Bay is not going to auto block a Buyer from 1 non-paying scenario to every seller's BBL.  Nor should they.