albertabrightalberta
@crel-6833 wrote:I recently had to take care of a dieng family member, had a bunch of inventory stolen, and the person left in charge of my account basically just stole my merch and dipped. I let ebay know about this, and tried to ship an item that had been sitting unshipped for over 3 weeks. (the timeframe in which I was caregiving was a total of just over a month and the item should have been shipped by the person in charge of my account) Now I normally never would have wanted anyone else in charge of shipping my products out, but this was at the behest of ebay representatives from a previous incident that involved me in the hospital with covid and a couple late shipments. So having been told to make sure I had someone to watch my account or to put myself as away, I decided that given the amount of time I thought my aunt had left, a week at most I was told, that having someone on the iterim watch my store would be an okay option.
I'm sorry about your dying family member but you are running a business, whether you consider it as "business" or "hobby" and you're expected to be able to follow through on your obligations.
That you misjudged the character, integrity and responsibility of the person you put in charge is on you. You need to vet people more carefully and verify that they know what they're doing and will do it.
@crel-6833 wrote:
I was told to reach out to those affected and offer solutions, which I did. The following day my account was suspened for not uploading tracking info, which again, I could not do. I called again, and was told not to worry, the information was forwarded to the correct people.
Reaching out to your buyers to (try to) explain what happened is the right thing to do. It's unlikely it will make them happy but those people sent you money, didn't get what they paid for and were forced to file disputes.
@crel-6833 wrote:
Thats when eBay decides to suspend my account, letting me know not to worry about tracking,
now they need proof of identity, proof of address, proof every single purchase made for 3 years.
Now, had this originally been what was asked of me, sure I could understand them possibly thinking BROKEN, DAMAGED, and used products that were YEARSSSSS old would somehow have a receipt attatched to them.
*snip*
yet they will not release my money unless I upload a receipt for every item Ive ever sold on ebay? 3 years? I have not been audited, and they are not the irs. Yet I sent them the reciept i have from this year for the bulk electronics purchase. As well as my bank account statements from this year, showing the majority of the purchases from this year and still they keep my money, and ask for something I DO NOT HAVE. Maybe a psycho keeps three years of reciepts from his hobby selling second merchandise on ebay, but I do not keep receipts past my tax refund date. Am I missing something here?
You SHOULD save receipts. You're lucky ebay is only asking for 3 years because although you haven't been audited, the IRS can audit for 6 years and if they suspect fraud, they can go back further!
(I guess I'm a psycho because I save receipts and file them with that year's tax return. I've never been asked for them but if I am asked, I have them.)
"his hobby selling second merchandise on ebay" --- you may consider it a hobby but it's a business. And so you know, hobby sellers cannot deduct their expenses from their income and have to claim their entire amount of sales, whereas business sellers can deduct expenses.
@crel-6833 wrote:
SOMEBODY HELP ME. I called ebay for 3 weeks and nobody has helped me in any way come to a solution. They just tell me that I need to submit documents that they know I do not have. **bleep** is going on and how is this legal?
We can't help you. We aren't ebay and don't have access to your account.
However this is a case in which I think your account is toast. You made multiple mistakes and ebay doesn't want sellers who make so many mistakes and don't fix them.
