No way to report a buyer that does not pay?

[jthole]

Do non paying buyers get away scott free now days? I see no way to report them.

[divwido]

If you click the drop down box at the end of your listing you will find an option to click Open Unpaid item dispute.  Once open, the buyer has a couple days to pay and if they do not-you go back and close it.  They take a strike that no one at eBay counts and you relist.

The unpaid item dispute can also be found under Site Map.

[aproudparent2010]

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@divwido wrote:

If you click the drop down box at the end of your listing you will find an option to click Open Unpaid item dispute.  Once open, the buyer has a couple days to pay and if they do not-you go back and close it.  They take a strike that no one at eBay counts and you relist.

The unpaid item dispute can also be found under Site Map.

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Unpaid Item cases are a thing of the past.

After 4 days eBay just cancels the order

[mtgraves7984]

The UI policy has actually been improved recently. On the 5th day (following 4 days of non-payment), you can go in and Cancel the order, citing that the buyer never paid. The buyer gets a UI strike and you're free to relist. It's actually better for all us sellers... so many have buyer restrictions in place. Hang in there and take one for the team!

[downunder-61]

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@divwido wrote:

If you click the drop down box at the end of your listing you will find an option to click Open Unpaid item dispute.  Once open, the buyer has a couple days to pay and if they do not-you go back and close it.  They take a strike that no one at eBay counts and you relist.

The unpaid item dispute can also be found under Site Map.

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They count if a seller has their blocks in place - I have mine set to 12 months

[bigdeals.etc]

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@downunder-61 wrote:

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@divwido wrote:

If you click the drop down box at the end of your listing you will find an option to click Open Unpaid item dispute.  Once open, the buyer has a couple days to pay and if they do not-you go back and close it.  They take a strike that no one at eBay counts and you relist.

The unpaid item dispute can also be found under Site Map.

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They count if a seller has their blocks in place - I have mine set to 12 months

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But strikes can easily be sidestepped if the buyer files a cancellation request first. 😀

[buyselljack2016]

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@aproudparent2010 wrote:

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@divwido wrote:

If you click the drop down box at the end of your listing you will find an option to click Open Unpaid item dispute.  Once open, the buyer has a couple days to pay and if they do not-you go back and close it.  They take a strike that no one at eBay counts and you relist.

The unpaid item dispute can also be found under Site Map.

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Unpaid Item cases are a thing of the past.

After 4 days eBay just cancels the order

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This only happens if the seller's account is set to auto.

For those that are set for manual, they get the option to cancel selecting " buyer did not pay" when eBay presents that option after 4 days.

[yayato3boys]

Ebay has taken the side of the reluctant buyer.  It used to be easy to report a non payer but now the reasons given do not/not include non payment. And if we are successful in canceling the order, is there a black mark on the account of the deadbeat bidder?  

[nobody*s_perfect]

The reasons DO include nonpayment.  The default is for it to show up if the buyer hasn't paid within 4 full days (96 hours).  However, there will be a delay in the appearance of the option "Buyer didn't pay" if a seller has set their site preferences to allow buyers to combine purchases over a longer period.

Yes, if a seller cancels due to nonpayment, the buyer gets a black mark on their account.  In their site preferences, sellers can choose to block buyers based on their strikes history, with the strictest option being 2 strikes in the past 12 months.

[soh.maryl]

Where do you obtain your information?

When/if a buyer has not paid within 4 days after the end of the listing/auction, the seller can cancel the transaction, citing as the reason: "buyer did not pay".  His FVF will be refunded, he is able to relist and buyer gets a "strike".  Most smart sellers here have set their requirements so that they don't have to deal with any buyer who has two strikes in twelve months.  

[kh-gary]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.