@redlinear wrote:
@coolections
I'm old school. Wish my buyers were 😂
If I screw up, I take care of it.
If you screw up, you deal with it.
If there's an issue and we neither of us did anything wrong. We share/split the solution.
Unfortunately, I don't think there are many buyers out there that think that way.
My take is that the consumer public in this country has been infantilized by social media to such a degree that there is no more recognition of what we used to call "personal responsibility." The speed and efficiency of the internet and the computerization of communication and commerce more generally is a miracle in many ways, and people have come to expect miracles -- including free merchandise, which is readily available on Amazon if you know how to scam the system. (And drive legitimate small sellers out of business -- which sadly happens every day over there.)
Of course, Amazon has taken this to a new level with its customer-centric approach to e-commerce -- one that eBay in recent years has begun to emulate (no negative feedback for a buyer, for example).
There are in fact buyers out there who are mature, with a moral compass, but in my personal experience we are older, lived life before computers, and are a shrinking minority.
