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No "No Returns" option

There is no "No returns" option either in bulk or  simple listings.  

Message 1 of 12
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11 REPLIES 11

Re: No "No Returns" option


@bigtimedesign wrote:

There is no "No returns" option either in bulk or  simple listings.  


You need to create a Return policy for that. 

Just an FYI

Even though you say No Returns, buyers can still return your items through eBay's MBG. 

Message 2 of 12
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Re: No "No Returns" option

" create a Return policy " I cant see how that is done  either in create basic return rules or advanced

Message 3 of 12
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Re: No "No Returns" option

Business policies can be found left hand side of screen under the Listings tab.

Message 4 of 12
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Re: No "No Returns" option

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Message 5 of 12
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Re: No "No Returns" option

Thanks👍

Message 6 of 12
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Re: No "No Returns" option

Hi
I did that but the listing wont accept that it returns an error message "A returns option is missing or not valid. Update your returns options"
It then forces me to create a policy accepting returns

Message 7 of 12
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Re: No "No Returns" option

@bigtimedesign

 

You've reached the discussion Community for anyone who lists on ebay.com. Since you are in the UK, and you're apparently registered and listing on ebay.co.uk, your best bet is to post this issue on the ebay.co.uk discussion boards. We can't even see your listings on this platform.

 

https://community.ebay.co.uk/t5/Discussion/ct-p/13

 

 

 

Message 8 of 12
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Re: No "No Returns" option

@bigtimedesign 

 

You'll want to review this policy. It's very possible that your registration as a UK business seller requires you to offer returns.

 

Business seller policy 

Message 9 of 12
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Re: No "No Returns" option

There is no "no returns" when dealing with online sales.  All sales are returnable.  Amazon sets the table on this.  And even on Ebay the MBG allows for returns.  Your life on Ebay will be much better to just accept the reality of returns on online sales.

Message 10 of 12
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Re: No "No Returns" option


@m60driver wrote:

There is no "no returns" when dealing with online sales.  All sales are returnable.  Amazon sets the table on this.  And even on Ebay the MBG allows for returns.  Your life on Ebay will be much better to just accept the reality of returns on online sales.


The OP is referring to a seller's return policy, not returns initiated by an MBG claim.

Message 11 of 12
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Re: No "No Returns" option

That option is as pointless as a bayonet lug on a heavy machine gun.   It can make things worse as buyer might just file a not as described case before trying to work it out.

Message 12 of 12
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