No payment

[stebly_5]

Can somebody please give me a brief list of the steps I should take when a buyer does not send payment. I am a new ebay user and 75% of my sales have been scams. In no scam case have I shipped out the item. I want to avoid any sellers fees.  Thank you very much in Advance.

[heckofagame]

After 4 days you can cancel the transaction

[aeparts1]

This doesn't cover how to handle non paying buyers, it is how to eliminate them in the first place & save yourself the hassle.

Change your listings to Buy it Now, with no best offer. Change your listings to immediate payment required. That will eliminate the scammers. Once you have some sales completed (maybe 25 or so) you can go back to best offer on your listings if you like. The scammers will move on to a different new seller to harass.

I wouldn't want to try & ship the items you sell. Make sure they are insured when shipped.

[luckythewinner]

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@stebly_5 wrote:

Can somebody please give me a brief list of the steps I should take when a buyer does not send payment. I am a new ebay user and 75% of my sales have been scams. In no scam case have I shipped out the item. I want to avoid any sellers fees.  Thank you very much in Advance.

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On the 5th day, you can cancel the transaction by choosing the option that says the buyer did not pay. (Do not choose the one that says the item is not available or out of stock, that may damage your seller account).

Scammers target listings that give the illusion they are trying to buy an item, but without actually sending any money. This is why they a lot of scammers like to target auctions and send offers instead of buying.  Their goal is to separate you from your item without payment.

IMHO the best way to combat this is to use fixed price listings with the immediate payment required option. And if you are winning to sell at a price offered by a buyer, simply lower the price and notify the buyer rather than accepting the offer.

[varebelrose]

As soon as 96 hours after the transaction, cancel the sale. Make sure you use the "Buyer did not pay" reason. You will get your fees refunded and can then relist it.

[dbfolks166mt]

     BIN and immediate payment required will not eliminate the scammers but it will take care of the non-payers. Not allowing offers will cut down on scam attempts as well, and reduce message/mail traffic. Nothing on eBay will protect you from a determined scammer they can, and do, target BIN items just as easily as they do auction items. 

[nobody*s_perfect]

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@stebly_5 wrote:

Can somebody please give me a brief list of the steps I should take when a buyer does not send payment....

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If the buyer doesn't pay within 4 full days, you can cancel the transaction choosing "Buyer didn't pay" as the reason.  Here is the Help page about what to do if a buyer doesn't pay:

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137 

[buyselljack2016]

@stebly_5 

In MP if the buyer does not pay there are no "seller fees", but as others have posted cancel as buyer did not pay so that you can relist the item without the possibility of a "late" payment coming in.

[singular-source]

eBay be desperate to get rid of scammers at the cost of new legit sellers.  Not sure what the answer is.  It's interesting to observe.

[coolections]

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@stebly_5 wrote:

75% of my sales have been scams. 

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Wow... I would have never thought pottery buyers are scammers. 75% are scammers ? I haven't had a scammer in years of selling here.