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No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

I'm new to this. I sold an item. Sent it Priority Mail before receiving the payment. Package arrived a few days ago. Still no payment and no review. What should I do next, if anything.?

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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?


@ekmadonna wrote:

Take the suggestions of the very helpful people that have responded, AND if you do not get paid, CALL Customer Service and ASK for the TRUST and SAFETY Department and state your case with tracking evidence and if you have to get PAY-PAL on the phone for a 3 way CALL do it, then follow their direction, While you have Trust and Safety on the phone FILE A FORMAL COMPLAINT, then send the buyer a message letting them know you will be filing a mail fraud and theft report with the USPS Inspector General, and you will file a report with their local Police Dept. I suggest getting the zip code and address for the local Police dept in their city or town and adding it to the message. Hope you do not have to go through all this and you get paid!


While it's immoral and dishonest if the buyer chooses not to pay (assuming that the payment isn't just on hold), the buyer didn't do anything fraudulent, there's no mail fraud or theft and nothing to report to police or to Ebay's trust and safety department. 

 

If the seller made a mistake, it's not the buyer's fault. 

albertabrightalberta
Volunteer Community Mentor





I can explain it to you but I can’t understand it for you.
Message 16 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

 Well eBay Brian says he didn’t see any unpaid items. Seems to me that maybe the seller WAS paid but didn’t know where to look or screwed up the payment info.

Message 17 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

Issue resolved. Thank you for your assistance and guidance.
Message 18 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

Thanks
Message 19 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

Thank you
Message 20 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?


@merfos-0 wrote:
Issue resolved. Thank you for your assistance and guidance.

You are very welcome.  I'm glad it was a simple issue for you to fix and move forward.  We all make mistakes from time to time when we set up a listing.  So please don't feel bad about it.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 21 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

Thank you for your help.

Message 22 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

Thank you, Tamara. Just a rookie mistake. Everything is fine. And no, it wasn't the Coach bag, thank God!
Message 23 of 24
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Re: No Pay. No Feedback. Item sent. Have Tracking. What should be done next?

So, I wasted 5 minutes of my life reading this, and it had a good ending? Smiley Very Happy

 

Dang it guys! I expected a kidnapping, a SWAT team intervention, somebody in jail, etc. 

 

This is boring! Smiley Very Happy

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If you haven't paid for your item, you're a winning bidder, not a buyer!
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Message 24 of 24
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