06-09-2019 04:27 PM
Hi. I have a buyer that has filed for a return & is complaining that the new in package sheet set I sold her has some loose threads and a musty odor. I sold her these sheets at half of what I paid ($100) and a $10 discount of my fixed price listing at her request. Loose threads on on new items are not that unusual and as far as any odors (maybe dyes?) The sheets can be washed. I think she is just fishing for further discounts. No matter how frivolous her complaints, I dont think I have any recourse. Any advice? Thanks
06-09-2019 11:51 PM
@this*old*attic wrote:OK, Mom..... um, no.
Soft flannel jammies and crisp new sheets are the absolute BEST before that first machine washing, and never the same afterwards.
And no, I don’t wash brand new clothes first, either.
Regardless of personal preferences.... one shouldn’t have to clean odors out of anything new. Odors indicate mold, mildew, dirt, bacteria, chemicals, etc. - there has to be something there/wrong in order for a smell to be present.
BTW, try pressing your sheets for that crisp new feel.
06-10-2019 01:41 AM
Pressing the sheets? UGH!! I was in a rental apartment in Paris, and I washed the sheets in their combo washer/dryer, and I never saw such wrinkles in my life!! So I set about ironing them....longest, most difficult, most frustrating hour of my life, lol!!!
BTW, I just love the smell of new clothes. It's a unique aroma, and all new clothes has the same scent. Definitely not ANYTHING like thrift store clothes, as one poster suggested!
-Dippitydoo
06-10-2019 02:56 AM
@lasantino wrote:This buyer is CRAZY. I hate buyers like this.. Is she serious..! a loose thread!.. omg. makes me sick..
since she opened a return request.. .. one thing i've done in the past that has worked.
accept the return request.. and then when ebay gives you the option about return labels..
select, included with package.. then,, when you have to fill out the details about shipper.. type in buyer chooses.
and then in notes. buyer responsible for return shipping.
I have done this on several occasions when a buyer opened an snad request that was clearly buyers remorse..
I also send a response to the buyer in direct messages. I'm sorry you aren't happy with your purchase.. I accept returns no problem. You will be responsible for return shipping charges.
include your address etc..and then a police salutation.. ..
I have done this about 8 times..only once did the buyer insist that i send her a label..
..
also,, i have my returns set up so that even though ebay will automatically approve a return. i have to give an rma.. even though i don't use rma's. this allows me to intercept the process ..
hope this helps.
If a buyer opens a SNAD return request - even if it is faulty - you need to provide the return label - if you tried that with me - I'd report you in a minute as we can assume the return may be false but we really don't know until the item is actually returned.
And it's not too smart telling everyone on here you are doing this as the mods do read these boards occasionally.
06-10-2019 04:32 AM
H ee double hockey sticks
I don’t even iron my CLOTHES if I can help it, I should start doing it to my SHEETS?!?!?!
Nope.
when I grow up..... some day (still working on it at 60)..... or I nab myself a rich widower..... or get a better job..... or my children gift me..... or....or...
I’ll just splurge on zillionty thread count Egyptian cotton luxury hotel weight cotton sheets and they’ll be crisp with no effort.
06-10-2019 05:01 AM
@lasantino wrote:..and then a police salutation.. ..
So......you are either a LEO who should know better, or you are *impersonating* a LEO. Which is it?
06-10-2019 05:17 AM
@this*old*attic wrote:I just don’t agree with either of you, and I haven’t died from germs or toxic chemicals yet.
Now USED.... that’s different. Ew. You don’t know where it’s been.
You don't know where those new clothes have been either. No idea who may have tried them on, handled them, spit on them, wiped their mouth on them.
06-10-2019 05:35 AM
Maybe meant a "POLITE salutation"?
06-10-2019 05:38 AM
Not getting into the discussion about odors, etc, just have to say that there is a vast difference between a loose thread floating around and a hanging thread which, if pulled, can loosen up things that should not be loosened, like, for instance, a hem.
06-10-2019 05:43 AM
06-10-2019 07:45 AM - edited 06-10-2019 07:46 AM
FWIW, about 10 years ago I put on a new warm up suit, unwashed, to go play tennis. Sweated a little before taking it off and in 15 or 20 minutes I was in anaphalactic shock. If it wasn't for some powerful EM and hospital help, I wouldn't be here to tell you about it. After some testing of the chemicals in the material, it was determined that the chemicals used in it were the culprit - urea formyladahide. Everything gets washed in this household!
Patd
06-10-2019 07:54 AM
@this*old*attic wrote:I just don’t agree with either of you, and I haven’t died from germs or toxic chemicals yet.
Now USED.... that’s different. Ew. You don’t know where it’s been.
How many people tried on that new shirt at the store before you came along and purchased it? New does not necessarily mean unworn and you don't know where the people that tried it on have been. Just saying...
06-10-2019 08:16 AM
@this*old*attic wrote:H ee double hockey sticks
I don’t even iron my CLOTHES if I can help it, I should start doing it to my SHEETS?!?!?!
Nope.
when I grow up..... some day (still working on it at 60)..... or I nab myself a rich widower..... or get a better job..... or my children gift me..... or....or...
I’ll just splurge on zillionty thread count Egyptian cotton luxury hotel weight cotton sheets and they’ll be crisp with no effort.
Doesn't actually work that way. Higher thread count just makes them 'slippery' not crispy.
06-10-2019 09:55 AM
@myjunqueyourtreasure wrote:Doesn't actually work that way. Higher thread count just makes them 'slippery' not crispy.
I believe the word would be percale.
06-10-2019 12:03 PM - edited 06-10-2019 12:03 PM
https://www.treehugger.com/green-home/should-you-wash-new-clothes-wearing-them.html
"New clothes are dirtier than they look. First, there are the dozens of people who may have handled that garment in the store before you chose to buy it. Whether they touched it or tried it on, you have no idea how clean their hands and bodies were.
A professor of dermatology at Columbia University Medical Center, Dr. Donald Belsito, told the Wall Street Journal that lice and scabies can linger in clothing (although other sources say the risk of this is very slim).
"I have seen cases of lice that were possibly transmitted from trying on in the store, and there are certain infectious diseases that can be passed on through clothing." Lice can’t last long without a host, but they do tend to attach better to natural fibers than synthetics.
Then there are the chemicals added to clothing throughout the production process. Most synthetic textiles are dyed with azo-aniline dyes, which WSJ reported "can cause a severe skin reaction akin to poison ivy in the small population of people allergic to them. For others, reactions to dyes are less extreme, and may result in slightly inflamed, dry, itchy patches of skin." Even all-natural fabrics contain chemicals used to fix brightly colored dyes, such as brilliant red and royal blue.
Anti-fungal agents are sprayed onto clothes when packed for transportation to protect from moisture. These sprays contain formaldehyde, which causes eczema and respiratory irritation in many people.
Keep in mind that, although chemical laws might be stronger in the country where you're shopping, they may be far more lax in the place where the piece of clothing was produced, so you never really know what you're getting with imported products.
Are some clothes more important to wash than others?
Lana Hogue, a clothing manufacturing expert who teaches classes at Garment Industry 411, told Elle that the most important clothes to wash are those worn right next to the skin and ones you'll be sweating in, such as athletic gear.
"If you're going to wear it out and in the heat and sweat in it, you should launder it. Sweating opens your pores and allows your skin to absorb the chemicals in clothing."
Hogue's top wash list includes socks, underwear, undershirts, athletic wear, t-shirts, shorts, summer dresses, and swimsuits that you don't plan to wear in the water immediately. Less important are swimsuits that are going straight into the water (although this raises environmental concerns), fancy evening wear, and outerwear such as jackets. It's very important to wash baby clothes, as well, since newborn skin can be highly sensitive. (I tend to think that if you're going to do it for a baby, you should just do it for the whole family.)
What about second-hand clothes?
Thrift store shopping is safer when it comes to chemical exposure, since used clothes have already been washed countless times. Hygiene concerns remain the same, so it's still a good idea to wash before wearing."
https://www.huffpost.com/entry/wash-clothes-before-wearing_n_5ac64e0fe4b07a3485e207fc
https://www.thespruce.com/wash-new-clothes-before-wearing-2146345
There are plenty more articles out there...
06-10-2019 12:08 PM
@this*old*attic wrote:H ee double hockey sticks
I don’t even iron my CLOTHES if I can help it, I should start doing it to my SHEETS?!?!?!
Nope.
when I grow up..... some day (still working on it at 60)..... or I nab myself a rich widower..... or get a better job..... or my children gift me..... or....or...
I’ll just splurge on zillionty thread count Egyptian cotton luxury hotel weight cotton sheets and they’ll be crisp with no effort.
Why not sell more stuff and you could buy it now. Ironed clothing makes a better selling presentation.