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New Listings Not Appearing in Search Results

Hi! I've noticed today (8/28/2018) that my recently listed items are not appearing in search results. In fact, they are not even appearing in my Ebay store. The only place I am seeing the new listings is under Active Listings on my seller dashboard. Anyone else having this issue today? Typically my listings appear in recently listed only minutes after I list them. It has been several hours and no luck yet. I've checked and these new listings have zero views. I even tried searching the item numbers on Google - apparently nonexistent. 

 

Worth a call to Ebay? Or should I wait the recommended, full 24 hours? Thank you in advance!

Message 1 of 25
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24 REPLIES 24

New Listings Not Appearing in Search Results

You are the second person to report this today.

 

I just did my searches and noticed a lot fewer listings.

 

I am wondering if their 15% sale is causing a delay in indexing or they may be tinkering again.

Message 2 of 25
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New Listings Not Appearing in Search Results

After a look trhough the discussion board, it does seem like I am not the only one having this issue today. Hopefully it is resolved by tomorrow night. If not, I suppose I will have to call Ebay to see what is up! thinking

Message 3 of 25
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New Listings Not Appearing in Search Results

I had the same issue last night, relisted 3 times and nothing. As of this morning 0 views. Really wanted to list during the 15% off sale, as my item would have definitely sold. What a shame.
Message 4 of 25
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New Listings Not Appearing in Search Results

same issue

Message 5 of 25
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New Listings Not Appearing in Search Results

❤️Authentic Littlest Pet Shop LPS #1206 468 792 Gray Shorthair Kitty Cat SKIRT❤️

 

This is what I see as your most recent item.

It shows it was listed on 18/28 at 03:17. 

I can find it in search via keywords. 

Message 6 of 25
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New Listings Not Appearing in Search Results

Same issue here as well! And we wonder why sales are horrid. 

Message 7 of 25
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New Listings Not Appearing in Search Results

Give listing #''s or titles of those things not showing.......so we can test to see if they are ..........if not you can report to ebay............

 

On some answers, I'm unclear as to whether they show or they just don't have views....... and no views doesn't really prove they aren't showing..........

Message 8 of 25
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New Listings Not Appearing in Search Results

Items aren't showing. I went over to the club house where I reside and used the community computer. I typed in my items numbers and nothing appears. I listed 12 items last night. NONE of them are showing....

 

Here's one of my items number: 302862162727

 

Nothing shows and I listed this item are 8pm EST last night along with 12 other items. 

Message 9 of 25
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New Listings Not Appearing in Search Results

I see 12 listed 8/28

 

Don't find that item #

Message 10 of 25
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New Listings Not Appearing in Search Results

Those 12 items were listed days ago. I listed another 12 items last night....None are showing.

Message 11 of 25
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New Listings Not Appearing in Search Results

I just called customer service and would advise others to do so as well to report the problem. The rep I spoke to said it seems to be a site wide issue. 

Message 12 of 25
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New Listings Not Appearing in Search Results


@simple_creations wrote:

Those 12 items were listed days ago. I listed another 12 items last night....None are showing.


so are you scheduling listings? 

Message 13 of 25
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New Listings Not Appearing in Search Results

No I'm not scheduling.....Someone just posted they called customer service and that the listings not showing appear to be site wide......People are posting messages that messages aren't going through......Someone even posted they are having trouble buying items.....Multiple people have posted this morning they are having trouble with there listings so my guess is there must be some type of problem with the ebay site.

Message 14 of 25
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New Listings Not Appearing in Search Results

I think you are right about the listing problem at least.........but the more info we can give them, the faster they may be able to fix it.....

Message 15 of 25
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