eBay

nuclearomen · ‎04-06-2023

So I had to call and put in a ticket for this.
Yesterday I went into a listing to revise it some, I use the HTML option for description + have listing template, I just fill in the info i need for each release I'm listing and done... we when you click that "Show all options" link on the top right of the description section, you then should get a popup box where you click "Show More Options", and then that right link will become a check box and say "Show HTML Code"...well if you can even make it that far, the page just refreshes and doesn't let you enter HTML mode. I ended the listing yesterday and went to create a brand new listing for it a bit ago... same thing, so I called got a ticket for tech support...but figured I'm mention it, see if others having this issue?

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

my-cottage-books-and-antiques · ‎04-06-2023

@nuclearomen

I tried revising a listing. When I clicked "show More Options", I got this:

And when I checked the Show HTML box I got this:

So, it looks like it is working OK for me. Kind of hate to say it, but maybe clear your cookies and cache?

BTW, I'm using a PC with Chrome browser, in case that matters.

wastingtime101 · ‎04-06-2023

There's a discussion about it here:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Unable-to-edit-the-HTML-section-on-listing...

GLORIOUS!

iamalwaysright · ‎04-06-2023

I did a few earlier today and nothing was wrong. I just checked one random listing right now and it seems to be working okay for me with no problems.

Could you perhaps be a selected victim of an early Thursday night maintenance?

nuclearomen · ‎04-07-2023

@wastingtime101 wrote:
There's a discussion about it here:

https://community.ebay.com/t5/Share-eBay-Technical-Issues/Unable-to-edit-the-HTML-section-on-listing...

thanks, i was looking for that board couldn't find where it went - tech issue board.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

nuclearomen · ‎04-07-2023

@my-cottage-books-and-antiques wrote:
@nuclearomen
I tried revising a listing. When I clicked "show More Options", I got this:

And when I checked the Show HTML box I got this:

So, it looks like it is working OK for me. Kind of hate to say it, but maybe clear your cookies and cache?
BTW, I'm using a PC with Chrome browser, in case that matters.

it's not browser or cookies, it's a glitch within ebay coding of the listing tool. They revised the listing tool this past week and it's likely something they messed up...but it's not affecting everyone apparently, case of selective user.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

nuclearomen · ‎04-07-2023

@iamalwaysright wrote:
I did a few earlier today and nothing was wrong. I just checked one random listing right now and it seems to be working okay for me with no problems.
Could you perhaps be a selected victim of an early Thursday night maintenance?

no, that would mean it would be working as should if I got early maintenance (that just sounds hilarious "maintenance") it's a glitch caused by ebay... @wastingtime101 posted link to another having same issue.
Hoping they get a look into it today from the ticket i put in yesterday...I saved the draft I was working on for them to see it in action...the rep I talked to was able to see it happen so tech support should also.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

my-cottage-books-and-antiques · ‎04-07-2023

@nuclearomen Yes, I would guess its a glitch, and, like most glitches, it doesn't effect everyone. Hope it gets fixed soon.

nuclearomen · ‎04-07-2023

yup... there are more people saying happening to them also on that other thread in tech board. I was able to list that item, but not using the HTML, luckily the html needed to insert did take before the listing kept refreshing and saved it (usually wipes out any edits made in html mode)...the only other way is to make new template adding everything you want in that listing, list it, then revise the template for your next item and repeat process.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.

iamalwaysright · ‎04-07-2023

@nuclearomen wrote:
yup... there are more people saying happening to them also on that other thread in tech board. I was able to list that item, but not using the HTML, luckily the html needed to insert did take before the listing kept refreshing and saved it (usually wipes out any edits made in html mode)...the only other way is to make new template adding everything you want in that listing, list it, then revise the template for your next item and repeat process.

What about 3rd party listers? Once linked, some of them have an option to revise active live listings directly through their site without ever having to go into ebay. Since these listers use API I'm sure they wouldn't run into your glitch if you tried it.

nuclearomen · ‎04-07-2023

@iamalwaysright wrote:
@nuclearomen wrote:
yup... there are more people saying happening to them also on that other thread in tech board. I was able to list that item, but not using the HTML, luckily the html needed to insert did take before the listing kept refreshing and saved it (usually wipes out any edits made in html mode)...the only other way is to make new template adding everything you want in that listing, list it, then revise the template for your next item and repeat process.
What about 3rd party listers? Once linked, some of them have an option to revise active live listings directly through their site without ever having to go into ebay. Since these listers use API I'm sure they wouldn't run into your glitch if you tried it.

yeah I know, but most of those 3rd party listers are crud, the few good ones have to pay for...not that I'm cheap, but i can do the html myself, aside never had issue until now, and seeing that others are posting they have issue also they should be fixing it soon.

The great truth is there isn't one
And it only gets worse since that conclusion...
...There is something about the rigid posture of a proper, authentic blind
As if extended arms reached to pass his blindness onto others.