New International Shipping program - maximum $ limits

[tech_know_surplus]

Are the maximum dollar limits on the new international shipping program the same as global shipping (i.e. around $2500 for most countries)?

Thanks

[aqeeqsouq]

@tech_know_surplus 

Items are eligible for export and the cost doesn't exceed $500 USD through eBay International Shipping program

[mam98031]

NO.  The new EIS program has $150 in coverage right now.  Early next year it will move to $500.  After that I don't know how much or when it would change again.

https://www.ebay.com/sellercenter/shipping/ebay-international-shipping

Don't skip the FAQs, they are pretty informative too.

[tech_know_surplus]

$500 is the maximum cost of the item through the new program? So, they've lowered it from $2500 to $500?

[aqeeqsouq]

@tech_know_surplus 

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@tech_know_surplus wrote:

$500 is the maximum cost of the item through the new program? So, they've lowered it from $2500 to $500?

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Yes,

[mam98031]

The $500 isn't until the new year.  It is not in place now as I previously explained.

[tech_know_surplus · Accepted solution]

I was just told, in an agent chat session (which is certainly not a guarantee that this is correct) that there is no limit:

"Maximum amount is not specified, but I guarantee you that there is no maximum amount of item."

[mam98031]

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@tech_know_surplus wrote:

I was just told, in an agent chat session (which is certainly not a guarantee that this is correct) that there is no limit:

"Maximum amount is not specified, but I guarantee you that there is no maximum amount of item."

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They are incorrect.  And it isn't a limit on how much you can send through the program.  It is what you are covered for by Ebay.  Currently it is $150 and in January sometime it will go to $500.

[janet9988]

If it is a policy then it should be clearly SHOWN in policy and not told by customer service reps different amounts NOR in FAQ.

[mam98031]

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@janet9988 wrote:

If it is a policy then it should be clearly SHOWN in policy and not told by customer service reps different amounts NOR in FAQ.

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I don't disagree.

[pjcdn2005]

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@mam98031 wrote:

NO.  The new EIS program has $150 in coverage right now.  Early next year it will move to $500.  After that I don't know how much or when it would change again.

https://www.ebay.com/sellercenter/shipping/ebay-international-shipping

Don't skip the FAQs, they are pretty informative too.

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@tech_know_surplus 

According to the following page items need to be less than $500 to be sent through eBay international program.

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...

To sell through the eBay International Shipping program, the following requirements apply:

• Seller rating of Above Standard or higher
• Items are physically located in the US and listed on eBay.com
• Items are eligible for export and the cost doesn't exceed $500 USD
• Items are listed as Buy It Now (auction-style listings aren't eligible)
• The following maximum weight or dimensions below apply to packages:
  • Length and girth 84 inches maximum
  • Weighs less than 44lbs

Canada max is 66lbs billable weight.    

@mam98031 

I couldn’t find anything on the link that you posted that specified a seller would only be covered for a specific $ amount.  Where do you see that info? All I could find was that an item had to be under $500 to be sent through EIS.  

[tech_know_surplus]

Great, thanks for the info. It's always sad just how poorly informed Ebay support is. 

Also, this new program is much worse for me than the old one. Lower weights, dimensions and, especially, dollar amounts. Half the items I sold on GSP wouldn't qualify in the new program. Though, TBH, I only had 1-2% of my sales through GSP.