Neutral FB received from buyer, I want to resolve but I cant contact him?

[neocortex2016]

Hello,

As I said I have received neutral feedback from buyer, I want to resolve the issue and I have sent him few friendly messages with offer to resend or refund, but he didnt respond at all.

Today I noticed something very odd. When I click on his username "#1.exe", in messages I have sent him Im redirected to someone else which username is just: #1!?  First person  is from Czech Republic and second is from United states. They have different FB profiles.

To make everything even crazier both customers are members from same date (13-Dec-11)

What is happening here, can someone help?

Thanks.

[fern*wood]

I'm not sure what happened either, but based on those user names, I'd probably just let it go. 

[terrycece62]

Just let it go it is buyers opinion. look on the up side he/she could have left a negative.

Stop contacting buyer u will only annoy them.

[neocortex2006]

Im afraid that my buyer (#1.exe - wich is from Czech Republic) didnt received my messages because some Ebay messages bug/glitch. Maybe my messages instead of him was (due to some error) sent to other Ebay member with similar user name (#1 - which is based in United State).

Maybe #1.exe would cooperate in resolving neutral feedback issue but he just didnt received my messages...